
Accounts Receivable Specialist
OneOncology
full-time
Posted on:
Location Type: Office
Location: Charlotte • North Carolina • United States
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Job Level
About the role
- Monitor and work assigned AR queues
- Follow up with insurance companies on unpaid, underpaid, or denied claims via phone, payer portals, or correspondence
- Investigate and resolve claim denials, rejections, and payment discrepancies
- Submit corrected claims, appeals, and supporting documentation as needed
- Ensure accurate and timely resolution of accounts to reduce aging
- Identify trends in denials, underpayments, or payer issues and escalate as appropriate
- Coordinate with coding, billing, and front office teams to resolve root causes of claim issues
- Document all follow-up activities clearly in the practice management system
- Maintain compliance with payer guidelines, contracts, and regulatory requirements (HIPAA)
Requirements
- 1+ years of experience in accounts receivable
- Strong understanding of insurance claims processing
- Attention to detail and analytical skills
- Experience with practice management systems
- Ability to work independently and as part of a team
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
accounts receivableinsurance claims processingclaim denials resolutionpayment discrepancies resolutionclaims submissionappeals processingdocumentationanalytical skillsattention to detail
Soft Skills
independent workteam collaboration