OneOncology

Accounts Receivable Specialist

OneOncology

full-time

Posted on:

Location Type: Office

Location: CharlotteNorth CarolinaUnited States

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About the role

  • Monitor and work assigned AR queues
  • Follow up with insurance companies on unpaid, underpaid, or denied claims via phone, payer portals, or correspondence
  • Investigate and resolve claim denials, rejections, and payment discrepancies
  • Submit corrected claims, appeals, and supporting documentation as needed
  • Ensure accurate and timely resolution of accounts to reduce aging
  • Identify trends in denials, underpayments, or payer issues and escalate as appropriate
  • Coordinate with coding, billing, and front office teams to resolve root causes of claim issues
  • Document all follow-up activities clearly in the practice management system
  • Maintain compliance with payer guidelines, contracts, and regulatory requirements (HIPAA)

Requirements

  • 1+ years of experience in accounts receivable
  • Strong understanding of insurance claims processing
  • Attention to detail and analytical skills
  • Experience with practice management systems
  • Ability to work independently and as part of a team
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivableinsurance claims processingclaim denials resolutionpayment discrepancies resolutionclaims submissionappeals processingdocumentationanalytical skillsattention to detail
Soft Skills
independent workteam collaboration