Account Manager

OneLocal

Account Manager with OneLocal handling client growth for local businesses in a remote-first environment. Collaborating with cross-functional teams to ensure success and platform utilization.

Posted 6/20/2026contractRemote • 🇦🇷 ArgentinaJuniorMid-LevelWebsite

ATS Keywords

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Hard Skills

Client Success ManagementAccount ManagementROI AnalysisPerformance ReviewsProblem SolvingSaaS ExperienceDigital MarketingCustomer RetentionBusiness AnalysisAdaptability

Soft Skills

CommunicationRelationship BuildingOrganizational SkillsProfessionalismIntegrityCustomer FocusProactivityTeam CollaborationFollow-upRapport Building

Tools & Technologies

CRM PlatformsSalesforceOneLocal Platform

Industry Keywords

Small and Medium BusinessesMarketing AgencyTech StartupHigh-Performance EcosystemClient RetentionChurn Risk ManagementBusiness Goals AlignmentLocal BusinessesBrand AdvocacyClient Success

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Proactively manage a diverse portfolio of 100+ local businesses, taking full ownership of their success and maintaining a targeted net retention rate.
Regularly lead performance reviews with clients to demonstrate the value of the OneLocal suite, analyze ROI, and align our solutions with their evolving business goals.
Work within a high-performance ecosystem, partnering with Account Executives, Implementation Specialists, Digital Marketing Experts, and Marketing Strategists to ensure seamless handoffs and expert execution.
Act as a proactive problem-solver by identifying potential churn risks or technical hurdles early, ensuring every client reaches their desired outcome.
Go above and beyond to ensure clients are fully leveraging the OneLocal platform, turning local business owners into long-term brand advocates.

Requirements

What you’ll need

2 or more years of experience as a Client Success Manager or Account Manager within a SaaS organization, Marketing Agency, or Tech Startup.
Experience working with a high volume of clients; previous experience working with small and medium businesses (SMBs) is a strong asset.
A dedication to putting our customers' best interests first and doing whatever it takes to help them succeed with our solutions.
Strong verbal and written communication skills with the ability to quickly build deep rapport and long-term partnerships with clients.
Ability to work in a fast-paced environment, quickly adapt to changing timelines or priorities, and confidently question the status quo.
Strong organizational and follow-up skills, a high level of professionalism, honesty, and integrity.
Familiarity with CRM platforms, ideally Salesforce.

Benefits

Comp & perks

High Impact: The opportunity to have a major impact at a growing company that is helping small and medium-sized businesses expand their digital presence.
Remote-First: We are committed to a remote-first/distributed team work environment.
Culture: Virtual social events, including coffee chats and happy hours with your colleagues.