
Sales Development Manager – Outreach Coordination
OneImaging
contract
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $1,000 - $1,200 per week
About the role
- Manage, coach, and develop the Outreach Coordinator team to deliver strong daily execution and consistent performance.
- Set clear daily outreach expectations and conversion goals, and hold the team accountable to performance against them.
- Monitor key funnel metrics to identify trends, gaps, and opportunities for improvement.
- Develop and refine call scripts, talk tracks, and objection-handling strategies to improve member engagement and conversion outcomes.
- Review team performance regularly, deliver actionable coaching, and support ongoing skill development.
- Provide weekly reporting and insights on experiment performance, including progress against key metrics and recommendations for optimization.
- Partner closely with Member Services, Product, and other cross-functional teams to identify operational friction and improve the member journey.
- Help build a disciplined, high-accountability team culture grounded in empathy, execution, and continuous improvement.
- Conduct high-volume outbound outreach to members preparing to schedule imaging exams, convert member outreach into scheduled imaging appointments, and deliver a consistently high-quality member experience across every interaction.
Requirements
- Experience as an SDR/BDR team lead, inside sales team lead, or in another frontline outbound sales leadership role.
- Proven experience managing high-volume outbound activity and driving performance against conversion goals.
- Strong coaching and performance management skills, with the ability to develop early-career team members through clear feedback and accountability.
- Comfortable using funnel metrics and activity data to diagnose issues, prioritize interventions, and improve outcomes.
- Excellent communication skills and sound judgment in a fast-paced, highly execution-oriented environment.
- Highly organized, operationally strong, and motivated by measurable performance improvement.
- Excited by the opportunity to help improve access, affordability, and experience in healthcare.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance managementcoachingdata analysiscall script developmentobjection handlingoutbound salesconversion optimizationfunnel metrics monitoringreportingmember engagement
Soft Skills
leadershipcommunicationorganizational skillsaccountabilityempathyexecutioncontinuous improvementjudgmentmotivationteam development