Manager, Salesforce – Systems Administrator
OneImaging
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $100,000 - $140,000 per year
About the role
- Serve as the primary administrator and subject matter expert for Salesforce, supporting Sales, Customer Success, Providers, Finance, and Member Services.
- Own administration and user support for related GTM systems (e.g., CS platforms, ticketing systems, billing tools, or customer engagement platforms).
- Manage user access, roles, permissions, profiles, and licenses across platforms.
- Build and maintain reports, dashboards, and workflows to support team performance and decision-making.
- Create and manage custom Salesforce objects, fields, formulas, validation rules, and page layouts.
- Implement process automation and system workflows using Salesforce Flows, Process Builder, and other relevant tools.
- Maintain data integrity across systems through imports, deduplication, and ongoing audits.
- Collaborate with cross-functional stakeholders to understand evolving business needs and translate them into scalable system configurations.
- Troubleshoot and resolve user-reported issues, system errors, and integration gaps.
- Keep documentation of system architecture, processes, and configurations up to date.
- Stay current on platform best practices, upcoming releases, and opportunities to enhance functionality across tools.
Requirements
- 5+ years of experience as a Salesforce Administrator or similar systems admin role supporting GTM teams.
- Salesforce Administrator Certification required (Advanced Admin or Platform App Builder a plus)
- Experience with broader system administration across Customer Success and Sales, ticketing, or finance support tools (e.g., Zendesk, Gainsight, HubSpot, NetSuite, etc.).
- Strong understanding of Salesforce architecture, security, and configuration.
- Familiarity with Salesforce integrations and third-party tools (APIs, middleware, etc.).
- Proficiency in building dashboards, reports, and automated workflows.
- Strong attention to detail, analytical mindset, and problem-solving skills.
- Excellent communication skills and a collaborative approach to working with multiple teams.
- Comfortable working independently in a high-growth, fast-paced environment
Benefits
- Participate in our equity incentive
- Competitive benefits plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationSalesforce FlowsProcess Builderdata integrityreport buildingdashboard creationworkflow automationcustom Salesforce objectsvalidation rulesuser access management
Soft skills
attention to detailanalytical mindsetproblem-solvingcommunicationcollaborationindependenceadaptabilitystakeholder engagementsystem troubleshootingdocumentation
Certifications
Salesforce Administrator CertificationAdvanced Admin CertificationPlatform App Builder Certification