Account Manager
OneDigital
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • United States
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About the role
- Manage a book of 50 + small group clients (10–50 lives), handling 4–6 renewals per month from strategy through execution
- Partner with leadership on renewal strategy, including marketing decisions, carrier negotiations, and client recommendations
- Lead open enrollment processes, including benefit education, enrollment support, and coordination through platforms like Employee Navigator
- Provide ongoing client support throughout the year, including eligibility updates, policy changes, audits, and general service needs
Requirements
- Active Health & Life insurance license (Florida required)
- 3+ years of employee benefits experience, ideally supporting small group clients
- Strong understanding of fully - insured and level-funded plans, renewals, and open enrollment processes
- Comfortable managing a high-volume book with strong attention to detail and client service
- Must be very organized
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Variable compensation
- Commission
- Annual bonus
- Paid time off for non-exempt employees
- Job-related expenses reimbursement
- Employee perks and discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee benefitsrenewalsopen enrollment processesbenefit educationpolicy changesaudits
Soft Skills
client serviceattention to detailorganization
Certifications
Health & Life insurance license