Workers' Compensation Specialist
OneDigital
full-time
Posted on:
Location Type: Office
Location: Rockwall • Alabama • Arizona • United States
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Job Level
About the role
- Manage intake of new workers’ compensation claims across assigned jurisdictions.
- Perform initial claims investigations and coordinate timely communication between PEO clients and the third-party administrator (TPA).
- Oversee ongoing claims activity, providing strategic guidance to adjusters and escalating complex cases when appropriate.
- Maintain consistent, proactive communication with clients regarding claim status, updates, and next steps.
- Support and execute departmental initiatives, reporting on outcomes and effectiveness.
- Review claim resolution plans and properly request authority in alignment with internal guidelines.
- Demonstrate working knowledge of workers’ compensation laws, best practices, and claims management procedures.
Requirements
- 0–2 years of experience in workers’ compensation, claims, risk management, insurance, or a related field.
- A Bachelor’s Degree in Risk Management or a related discipline preferred.
- Strong communication skills with the ability to collaborate effectively with clients, adjusters, and internal partners.
- Strong time management and organizational skills, with the ability to balance multiple priorities.
- Ability to work independently while maintaining high accuracy and accountability.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims investigationsclaims managementrisk managementworkers' compensation lawsclaims resolution plans
Soft Skills
communication skillscollaborationtime managementorganizational skillsindependenceaccuracyaccountability
Certifications
Bachelor’s Degree in Risk Management