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About the role
- Provide personalized support to students
- Assist with questions and technical issues
- Collaborate with the Customer Success Management team
- Work with the support team to ensure student satisfaction
Requirements
- Ability to work under pressure
- Proficiency in Portuguese
- Clear and assertive communication
- Agility in problem resolution
Benefits
- Healthcare (medical)
- Dental insurance
- Work-from-home allowance
- Life insurance
- Meal allowance
- TotalPass
- Access to the "Cronograma dos Fluentes" course
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
ability to work under pressureclear communicationassertive communicationagility in problem resolution