About the role
- Investigating, resolving, and escalating issues within system applications
- Performing data corrections when applicable or escalating code defects to leadership
- Identifying trends and patterns within support tickets to escalate larger underlying issues
- Developing and utilizing technical skills to support the enterprise systems
Requirements
- Associates degree or higher in computer science, business or related field
- 1+ years of relational database management systems experience
- Strong interpersonal skill with a proven ability to interface with both technical and business team members at all levels within an organization
- Strong organizational and problem-solving skills.
- medical
- dental
- vision
- disability
- life
- retirement savings
- 10 to 20 vacation days depending on experience
- 11 paid holidays
- 5 half days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
relational database management systemsdata correctionsissue resolutiontechnical skills
Soft skills
interpersonal skillsorganizational skillsproblem-solving skills
Certifications
Associates degreeBachelor's degree