Billing Specialist

One80 Intermediaries

Billing Specialist managing automated and manual billing processes for insurance company. Preparing reconciliations and resolving payment discrepancies while collaborating with various teams.

Posted 6/21/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $23 per hourWebsite

About the role

Key responsibilities & impact

Administers billing and collection function, including both automated and manual billing processes
Prepares and reconciles reporting to remit premium to insurance carriers monthly
Reviews Interim Bill Invoices auto generated by system and releases according to established guidelines
Audits Automated Clearing House (ACH) billing and retiree pension deductions monthly for accuracy
Prepares month-end reconciliation for insurance carriers and provides check request to Finance unit
Processes unidentified cash and maximum age policy adjustments; processes premium refunds in accordance with established guidelines
Fulfills insurance carrier reporting requirements, works directly with carriers to resolve payment/reporting discrepancies, and performs system and/or manual adjustments as directed
Reconciles month-end commission calculations in response to sales representative request to account for lost or dropped commissions
Reconciles Daily Cash Report to ensure all variances have been applied and calculates policy cash surrender values and/or policy loan values in accordance with carrier specifications
Identifies and responds to billing/collection inquiries as presented by insureds or insurance carriers; resolves escalated insured complaints as referred by Customer Relations Representatives or management and aids customer service phones as needed

Requirements

What you’ll need

High school or general education degree (GED), Associate degree preferred
Minimum of 3 years of experience related to billing and customer service
Demonstrated proficiency with PC skills including MS Outlook, Excel, Teams, and Word
Prior experience working with labor unions, multiple billing cycles, insurance programs, and JMAX is a plus

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing processescollection functionreporting reconciliationAutomated Clearing House (ACH)premium refundsmonth-end reconciliationcommission calculationscash surrender valuespolicy loan valuescustomer service

Soft Skills

problem-solvingcommunicationcustomer relationsattention to detailorganizational skills

Certifications

high school diplomaGEDAssociate degree