Travel Claim Examiner, Customer Service Representative

One80 Intermediaries

Travel Claims & Customer Service Representative for One80 Intermediaries, serving as first point of contact for reporting travel claims and initiating claims process. Delivering exceptional service to claimants and callers throughout the claims process.

Posted 6/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $21 per hourWebsite

About the role

Key responsibilities & impact

Independently process travel claims in accordance with associated policies
Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations
Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner
Consistently meet established performance standards, including quantity and quality claims processing standards
Maintain current knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and all other job functions
Ability to function independently within established guidelines.
Maintain HIPAA compliance

Requirements

What you’ll need

Effective time management skills
Ability to function independently within established guidelines
Excellent interpersonal, verbal, and written communication skills
Intermediate skill level in Microsoft Office programs
Problem/issue resolution capability
Ability to work effectively in a fast-paced team-based environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account One80 Intermediaries Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B 💸 Finance 🏢 Enterprise B2B
Finance
Enterprise One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments. Travel Claim Examiner, Customer Service Representative Job not on LinkedIn 🔥 19 minutes ago 🇺🇸 United States – Remote 💵 $16 - $21 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Independently process travel claims in accordance with associated policies
Ability to read, analyze and interpret general business materials, technical procedures, benefit plans and regulations
Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner
Consistently meet established performance standards, including quantity and quality claims processing standards
Maintain current knowledge of Plans and effectively apply this knowledge to the payment of claims, customer service, and all other job functions
Ability to function independently within established guidelines.
Maintain HIPAA compliance 🎯 Requirements
Effective time management skills
Ability to function independently within established guidelines
Excellent interpersonal, verbal, and written communication skills
Intermediate skill level in Microsoft Office programs
Problem/issue resolution capability
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Applicant Tracking System Keywords

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Hard Skills & Tools

claims processingHIPAA compliancetime managementproblem resolutionMicrosoft Office

Soft Skills

interpersonal skillsverbal communicationwritten communicationindependent functioningteamwork