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Claims Support Representative – Hybrid After Training
One80 IntermediariesClaims Support Representative managing customer inquiries and claim submissions at One80 Intermediaries. Responsible for documenting claims and ensuring accuracy in all processes.
About the role
Key responsibilities & impact- Respond promptly to customer inquiries and address concerns.
- Manage claim submissions ensuring accuracy and efficiency.
- Receive, review, and process insurance claim documents.
- Serve as subject matter expert on customer policies and coverage.
- Maintain precise records of all claims and communication.
- Document all claim-related activities adhering to company procedures.
- Engage professionally with internal and external stakeholders.
Requirements
What you’ll need- High school diploma or equivalent required; Associate degree preferred.
- 1-3 years of customer service, insurance, or claims-related experience preferred.
- Strong communication and interpersonal skills.
- Excellent attention to detail and data accuracy.
- Ability to multitask in a fast-paced environment.
- Proficiency in claims management systems and office software.
- Knowledge of life and health insurance policies and terminology.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims managementdata accuracyinsurance claim processingdocument management
Soft Skills
communicationinterpersonal skillsattention to detailmultitaskingprofessional engagement
Certifications
high school diplomaAssociate degree