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Travel Claims, Customer Service Representative
One80 IntermediariesTravel Claims & Customer Service Representative serving as the first point of contact for claims at One80 Intermediaries. Processing travel claims and handling customer inquiries with professionalism.
About the role
Key responsibilities & impact- Serve as the first point of contact for reporting claims and initiating the claims process
- Independently process travel claims in accordance with associated policies
- Handle incoming and outgoing calls with claimants and suppliers
- Maintain current knowledge of plans and apply this knowledge to claims and customer service
- Ensure HIPAA compliance
Requirements
What you’ll need- Effective time management skills
- Ability to function independently within established guidelines
- Excellent interpersonal, verbal, and written communication skills
- Intermediate skill level in Microsoft Office programs
- Problem/issue resolution capability
- Ability to work effectively in a fast-paced team-based environment
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims processingtravel claimsHIPAA compliance
Soft Skills
time managementindependent functioninginterpersonal communicationverbal communicationwritten communicationproblem resolutionteamwork