Build and ship features that drive measurable outcomes for customers and servicing agents
Employ best practices such as code reviews, automated testing, and continuous delivery to deliver with quality and speed
Collaborate cross-functionally with product managers, backend engineers, and operations leads to shape end-to-end experiences
Own your work from concept to launch, earning the trust of your team through accountability and transparency
Champion technical and product improvements, with a bias toward action and user impact

Requirements

2+ years of professional experience in frontend development
Deep expertise in React, JavaScript, TypeScript, and state management tools like Redux or React Query
Strong implementation skills with a user-centered mindset and high attention to detail
Proficiency in testing frameworks like Jest, React Testing Library, Cypress, or Playwright
Experience integrating RESTful APIs and third-party services
Track record of improving agent tooling (e.g., reducing average handle time, increasing productivity)
Passion for building reusable frontend components that support scale across a platform

Benefits

Competitive base salary, stock options, and health benefits from Day 1
401(k) plan with company match
Remote-friendly (US), flexible time off (FTO), and opportunities for growth
A high-growth, mission-driven, inclusive culture where your work has real impact

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ReactJavaScriptTypeScriptReduxReact QueryJestReact Testing LibraryCypressPlaywrightRESTful APIs

Soft Skills

user-centered mindsetattention to detailaccountabilitytransparencycollaborationbias toward actiontrust buildingcross-functional teamwork