IT Support

• Manage transformation and optimization initiatives and apply existing, new and emerging technologies to transform and optimize the business and operating model.
• Lead the Enterprise Architecture practice and initiatives to enable the organization to better respond to business units and customer needs.
• Drive enterprise architecture programs, frameworks, guiding principles, and maintain technology standards and design best practices.
• Ensure solutions are secure, scalable, and maintainable, meeting the organization's long-term objectives.
• Facilitate business and IT alignment, connecting strategy to execution and balancing innovation and growth.
• Translate business strategy into implementation roadmaps for enterprise architecture.
• Analyze business and operating models, market trends, and technology industry impacts to inform technology strategy and direction.
• Maintain and evangelize technology standards and guidelines; identify application and technology rationalization opportunities.
• Promote modern technical and design best practices and act as a visionary for architectural direction.
• Drive technology and architecture standards, reference architectures, and design patterns for enterprise digital applications.
• Conduct architecture reviews ensuring technical, functional and non-functional requirements are covered and adhere to technology standards.
• Architect and document technical blueprints for enterprise web and mobile applications, detailing system architecture, data models, integration interfaces, and technical configurations.
• Guide and mentor solution architects and technology teams.

Enterprise Architect

Business IT Support Specialist

Business IT Support Specialist

Helpdesk Technician Level III

Senior Staff Program Manager – Enterprise Architecture

Manager, IT Infrastructure Operations – Platforms