Credentialing Administrator
Oncology Nursing Society
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $50,999 - $61,199 per year
About the role
- Review, evaluate, and determine eligibility/compliance for credentialing program applications.
- Audit and verify documentation (e.g., transcripts, continuing education, practice hours, job descriptions, learning plans and licenses) to ensure program integrity.
- Coordinate BOSWC application review with volunteer reviewers and ensure timely, well-documented decisions, and provide BOSWC program support.
- Provide customer support via phone/email on eligibility and policies; provide Tier 1 technical support for credentialing systems and vendor sites.
- Support the Director of Operations and Operations Team with administrative and customer support duties as needed.
- Demonstrate and support a culture of diversity, equity, inclusion, and connection.
Requirements
- Bachelor’s degree in business administration, business management, communications, or related field.
- 3–5 years’ experience in a customer relations representative or credentialing role.
- Strong knowledge of Microsoft Office (e.g., Excel, Word) and certification management/reporting software.
- Strong knowledge of credentialing management systems.
- Experience applying/enforcing certification program requirements.
- Proven ability to make effective independent decisions.
- Working knowledge of HIPAA and FERPA compliance/violations.
- Excellent organizational and time management skills; ability to write, read, and interpret SOPs, transcripts, and similar documentation.
Benefits
- Tuition Reimbursement/Continuing Education Allowance
- Flexible schedules
- Generous paid time off
- Health and dental benefits
- Computer Purchase Loan Program
- Pet Insurance
- Retirement Savings Plan (401k) after 30 days
- Travel opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credentialing management systemscertification management softwareMicrosoft OfficeExcelWorddocumentation auditingSOP writingcompliance enforcementdecision making
Soft Skills
customer supportorganizational skillstime managementindependent decision makingcommunicationdiversityequityinclusion