Performance Manager, Catering
On Location
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Massachusetts, New York, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $71,250 - $95,000 per year
Job Level
Mid-LevelSenior
About the role
- Overseeing the integration of Affiliate food and beverage offerings into the broader tournament commercial hospitality products.
- Serving as the central liaison between Affiliates and their caterers, marketing partners, project management, and internal catering leadership.
- Maintaining oversight of tournament-wide Affiliates catering menus, supporting consistency, quality, and compliance across all participating partners.
- Managing day-to-day communication with all Affiliates catering teams, ensuring needs, expectations, and deliverables are clearly understood.
- Coordinating with relevant partner stakeholders to manage alignment between Affiliate partners, FIFA partnerships, and overall hospitality objectives.
- Collaborating closely with the project manager to track Affiliate-related timelines, deliverables, menu submissions, upgrade requests, and operational milestones.
- Holding regular internal working sessions with the Internal Affiliates Team to maintain alignment, address risks, and support issue resolution.
- Partnering with internal training managers to develop training guides, playbooks, and best practices for menu execution, product handling, and service standards related to affiliate product integration.
Requirements
- Bachelor's degree in hospitality management, Business Administration, Event Management, or a related field.
- 3–5 years of experience in sponsor-forward catering settings, ideally within international sporting events, stadiums, or high-volume hospitality environments.
- Experience coordinating multiple vendor or partner relationships, ideally in a complex or multi-venue environment.
- Proven ability to develop and manage budgets, monitor financial performance, and implement cost-control strategies without compromising service quality.
- Demonstrated experience with program delivery and cross-functional coordination, ensuring alignment across catering vendors, finance teams, and venue operations.
- Experience in assessing operational readiness and training programs for catering teams.
- Willingness and ability to travel and work flexible hours during tournament build-up and live operations phases.
Benefits
- health care
- retirement
- vacation and other paid time off
- additional offerings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementprogram deliverycross-functional coordinationoperational readiness assessmenttraining program developmentmenu executionproduct handlingservice standards
Soft skills
communicationcollaborationproblem-solvingrelationship managementorganizational skills
Certifications
Bachelor's degree in hospitality managementBachelor's degree in Business AdministrationBachelor's degree in Event Management