On Demand / New Day Recovery LLC

Account Executive

• Own the entire sales process from prospecting and lead generation to qualification, product demonstration, collaboration with the technical team, and closing.
• Proactively research and identify potential clients (e.g., behavioral health practices, clinics, hospitals).
• Conduct initial discovery calls to understand a prospect's current workflows, pain points, and business needs.
• Develop a deep expertise in our EMR platform.
• Conduct compelling, tailored software demonstrations that align with a prospect's specific challenges.
• Work collaboratively with Sales Engineers to prepare for and manage more complex technical conversations.
• Build and maintain relationships with prospects, guiding them through the evaluation process.
• Meticulously track all sales activities, communications, and opportunity statuses in our CRM to ensure accurate forecasting.
• Consistently meet or exceed targets for meetings set, demos completed, qualified pipeline generated, and deals closed.

Account Executive – Behavioral Health Solutions

Counselor

• Provide individual counseling sessions
• Conduct assessments and develop individualized treatment plans
• Manage crisis situations effectively
• Refer clients to appropriate mental health resources
• Advocate for clients with various stakeholders
• Maintain precise and up-to-date client records
• Participate in team meetings and contribute to continuous improvement

Business Development Rep

• Explore markets for prospective clients who can benefit from RMS and On Demand Counseling services.
• Drive the sales cycle from initial contact through closing.
• Actively represent the agency at events, meetings, and presentations to build visibility and strengthen community ties.
• Market the organization’s value proposition with awareness of client needs, trends, and competitors.
• Collaborate with marketing to develop business development collateral and promotional materials.
• Cultivate and maintain relationships with referral sources to generate incoming referrals for outpatient treatment, telehealth, and other services.
• Guide prospective clients through the onboarding process, ensuring a seamless transition into treatment.
• Track and maintain accurate records of daily referral activity and sources.
• Conduct quality reviews and monitor contract compliance to ensure service excellence.
• Partner with business development teams across RMS affiliates (New Day Recovery, On Demand Immediate Care, On Demand Occupational Medicine) to strengthen collaborative efforts and identify cross-referral opportunities.
• Leverage additional community resources to enhance client services and expand organizational impact.
• Proactively identify and develop new opportunities for referral and business growth.
• Promote a culture of hard work, tenacity, and mission-driven results.

Account Executive – Behavioral Health Solutions

Counselor

Business Development Specialist