Inside Account Growth Manager

On Call Compliance Solutions

Growth Manager responsible for relationship management and expansion of managed services clients in the U.S. Driving revenue growth and ensuring client satisfaction through strategic advisory.

Posted 6/3/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Own the ongoing success, retention, and growth of a portfolio of managed services clients.
Serve as the primary relationship manager for assigned accounts.
Conduct Quarterly Business Reviews (QBRs) to review service performance, security posture, compliance progress, and technology roadmaps.
Build strong relationships with executive and operational stakeholders.
Identify and mitigate churn risks through proactive account management.
Drive Net Revenue Retention (NRR) and Monthly Recurring Revenue (MRR) growth across assigned accounts.
Identify, position, and close upsell and cross-sell opportunities.
Manage contract renewals and service agreement expansions.
Act as a strategic advisor helping clients align technology investments with business and compliance objectives.

Requirements

What you’ll need

3+ years of MSP Account Management, Technology Sales, Customer Success, or B2B Account Management experience.
Experience managing recurring revenue accounts within an MSP, MSSP, SaaS, or technology services organization.
Familiarity with managed IT services, cybersecurity solutions, Microsoft 365, cloud technologies, and compliance frameworks.
Understanding of CMMC, NIST 800-171, DFARS, or regulated industry requirements preferred.
Proven success in account growth, renewals, and consultative selling.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account On Call Compliance Solutions Website LinkedIn All Job Openings 11 - 50 employees Founded 2003 🔒 Cybersecurity 📋 Compliance 🤝 B2B Cybersecurity
Compliance
B2B On Call Compliance Solutions is a managed IT and cybersecurity firm that provides all-inclusive "Done For You" technology services for small and mid-sized businesses. They offer managed IT, cloud solutions, backup/failover and business continuity, managed telephony and websites, and internet marketing, with a strong focus on cybersecurity and regulatory compliance (DFARS/NIST SP 800-171/CMMC, HIPAA, ITAR/EAR). Operating from offices in Tallahassee, Jacksonville, and Virginia Beach, they deliver flat-fee, proactive IT management and compliance consulting to help clients avoid breaches and maintain continuous operations. Inside Account Growth Manager Job not on LinkedIn 🔥 19 minutes ago 🐊 Florida – Remote 💵 $75k - $150k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📈 Growth Marketing Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own the ongoing success, retention, and growth of a portfolio of managed services clients.
Serve as the primary relationship manager for assigned accounts.
Conduct Quarterly Business Reviews (QBRs) to review service performance, security posture, compliance progress, and technology roadmaps.
Build strong relationships with executive and operational stakeholders.
Identify and mitigate churn risks through proactive account management.
Drive Net Revenue Retention (NRR) and Monthly Recurring Revenue (MRR) growth across assigned accounts.
Identify, position, and close upsell and cross-sell opportunities.
Manage contract renewals and service agreement expansions.
Act as a strategic advisor helping clients align technology investments with business and compliance objectives. 🎯 Requirements
3+ years of MSP Account Management, Technology Sales, Customer Success, or B2B Account Management experience.
Experience managing recurring revenue accounts within an MSP, MSSP, SaaS, or technology services organization.
Familiarity with managed IT services, cybersecurity solutions, Microsoft 365, cloud technologies, and compliance frameworks.
Understanding of CMMC, NIST 800-171, DFARS, or regulated industry requirements preferred.
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Hard Skills & Tools

account managementcustomer successtechnology salesrecurring revenue managementconsultative sellingupsellingcross-sellingcontract renewalsservice agreement expansions

Soft Skills

relationship managementproactive account managementstrategic advisingcommunicationstakeholder engagement