Customer Service Specialist

OMV

Entry-level customer service specialist at OMV Petrom, supporting processes in the oil and gas sector. Responsible for conducting tasks efficiently while learning from senior colleagues.

Posted 5/8/2026full-timeBucharest • 🇷🇴 RomaniaJuniorWebsite

About the role

Key responsibilities & impact

Perform assigned tasks in customer service processes effectively
Complete allocated activities accurately and on time
Work on clearly instructed assignments with guidance
Offer ideas for personal efficiency improvements
Improve technical abilities and learn from senior colleagues
Ensure compliance with internal controls in customer service
Provide timely information to team lead/manager
Prepare data for decision-making purposes

Requirements

What you’ll need

Bachelor’s degree in Finance
Relevant professional experience: 0-1 years
Good understanding of customer support processes
Basic customer service knowledge
Customer orientation and adaptability
Proficiency in Microsoft Office
Basic knowledge of related regulations/norms
Understanding of customer support principles in Oil & Gas Industry
Solid execution skills and flexibility
Fluent in English (spoken and written)

Benefits

Comp & perks

Long weekend plans (Fridays end at 14.00)
Health insurance covering medical treatment in private clinics
Work from home if work activity allows
Increased vacation days based on work experience
Paid double for vacation days
Performance-based rewards every three months
Additional days off for life events (marriage, childbirth, etc.)
Access to LinkedIn Learning and development programs
Free private covered parking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft Officecustomer support processescustomer service knowledgedata preparation

Soft Skills

customer orientationadaptabilityexecution skillsflexibilitycommunication

Certifications

Bachelor’s degree in Finance