Adoption Product Manager

Omnissa

Adoption Product Manager overseeing product incubation and adoption processes at Omnissa, integrating technical expertise into the product lifecycle. Partnering with teams to deliver customer-ready products and manage deployment challenges.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $173,887 - $362,250 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudiOSJamfMacOS

About the role

Key responsibilities & impact

Product Incubation & Beta Management: Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA).
Product Partnership: Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements.
Scalable Field Enablement: Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments.
Lighthouse Program Execution: Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers.
Technical Root Cause Analysis: Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap.
Agile Program Leadership: Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs.

Requirements

What you’ll need

Enterprise Endpoint Management Expertise: Strong hands-on engineering or architectural background utilizing Omnissa Workspace ONE UEM and/or Microsoft Intune.
Scale & Lifecycle Architecture: Proven experience managing or supporting large-scale enterprise endpoint fleets (e.g., environments with 10K+ to 30K+ physical endpoints, multi-platform systems, or complex VDI/DaaS integrations).
Modern Policy & Profile Design: Direct experience designing and deploying modern device management configurations, including Configuration Service Providers (CSPs), custom SyncML profiles, ADMx-backed policies, and cloud-based device provisioning (e.g., Autopilot, zero-touch deployment).
Data-Driven Troubleshooting: Demonstrated capability to diagnose complex ecosystem health issues, software update workflows, and infrastructure dependencies.
Legacy Co-Management Expertise: Extensive background with Microsoft Endpoint Configuration Manager / System Center Configuration Manager (MECM/SCCM), specifically managing task sequences, application supersedence, and modern co-management attachment strategies.
Apple Ecosystem Management at Scale: Strong capability administering macOS/iOS fleets via Jamf Pro, with deep knowledge of Apple Business Manager, Jamf Connect, and custom scripting/packaging tools. Jamf certifications (200, 300, or equivalent) are highly valued.
Identity & Security Architecture Integration: Familiarity aligning endpoint management with robust security frameworks (e.g., NIST CSF) and enterprise identity/access control providers (Azure AD/Entra ID, Okta, Duo, or ADFS).

Benefits

Comp & perks

employee ownership
health insurance
401k with matching contributions
disability insurance
paid-time off
growth opportunities
corporate bonus program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

root cause analysisAgile methodologiesScrumendpoint managementdevice management configurationssoftware packagingtroubleshootingmacOS administrationiOS administrationcloud-based device provisioning

Soft Skills

communicationcollaborationproblem-solvingleadershiporganizational skillscustomer relationship managementfeedback collectiontraining developmentdocumentation authoringcross-functional accountability

Certifications

Jamf certifications (200, 300, or equivalent)