Omnissa

Technical Account Manager

Omnissa

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Act as the primary technical contact for assigned customers using Workspace ONE and Horizon.
  • Drive customer success by aligning Omnissa solutions with business objectives.
  • Provide proactive guidance on architecture, deployment, and best practices for Workspace ONE UEM, Horizon VDI/DaaS, and related components.
  • Conduct regular account reviews, health checks, and roadmap sessions to ensure optimal performance and adoption.
  • Deliver technical workshops, enablement sessions, and solution demonstrations.
  • Collaborate with internal teams (Support, Engineering, Product Management) to resolve complex technical issues.
  • Advocate for customer needs and feedback to influence product enhancements.

Requirements

  • 3+ years experience in relevant end-user community technology i.e. mobile device management, virtual desktops, identity management and security
  • Strong knowledge of Enterprise Architecture
  • Knowledge of Active Directory and Identity and Access Management systems
  • Being proactive with a can-do attitude and will adapt to change with a real passion for the EUC technology space.
  • Hands-on experience with Omnissa Workspace ONE (UEM, Access, Intelligence) and Horizon (VDI, DaaS) is an advantage.
  • Excellent communication and presentation skills for both technical and business audiences.
  • Excellent listening, reasoning, and objection handling skills.
  • Relevant certifications such as Omnissa Certified Administrator for Horizon (OCA-H) and Workspace ONE (OCA-W) are desirable.
  • Must hold existing or be eligible to attain UK Government SC Clearance
Benefits
  • Competitive compensation, benefits, and opportunities for growth
  • Work with industry-leading EUC solutions that empower modern workforces.
  • Experience our outstanding culture and team spirit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
mobile device managementvirtual desktopsidentity managementsecurityEnterprise ArchitectureActive DirectoryIdentity and Access ManagementWorkspace ONE UEMHorizon VDIHorizon DaaS
Soft skills
proactiveadaptabilitycommunicationpresentationlisteningreasoningobjection handling
Certifications
Omnissa Certified Administrator for Horizon (OCA-H)Workspace ONE Certified Administrator (OCA-W)