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OmniShelf

Sales Operations Specialist – Global

OmniShelf

Sales Operations Specialist supporting commercial team in technology startup. Managing sales operations, CRM processes, reporting, and cross-department coordination.

Posted 5/25/2026full-timeRemote • 🇸🇬 SingaporeJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Support and optimize end-to-end sales workflows and operational processes
  • Maintain accurate sales pipeline tracking and forecasting
  • Monitor sales KPIs and prepare regular performance reports
  • Improve sales efficiency through process automation and operational improvements
  • Ensure CRM data accuracy and sales activity tracking
  • Manage and maintain CRM systems (HubSpot, Salesforce, or similar)
  • Generate weekly and monthly reports for sales performance and pipeline visibility
  • Analyze sales data and provide actionable insights to management
  • Support lead management and sales follow-up processes
  • Build dashboards and reporting structures for commercial leadership
  • Support the CTO in organizing operational initiatives related to the sales and commercial teams
  • Coordinate internal projects between technical and commercial departments
  • Help manage task tracking, documentation, timelines, and follow-ups
  • Assist in aligning product, technology, and sales operations
  • Organize meetings, workflows, and internal communication for cross-functional initiatives
  • Work closely with Sales, Marketing, Product, and Tech teams
  • Assist with onboarding and operational support for new sales team members
  • Help improve communication and collaboration between departments
  • Support strategic operational projects and internal process improvements

Requirements

What you’ll need
  • Bachelor’s degree in Business, Operations, Marketing, or related field
  • 2+ years experience in Sales Operations, Business Operations, or similar role
  • Strong organizational and project coordination skills
  • Experience using CRM systems such as HubSpot or Salesforce
  • Proficiency in variation of project/admin related tools: Excel/GSuite (GSheets,Slides,GDocs), Slack, etc.
  • Strong communication and stakeholder management abilities
  • Ability to work independently and manage multiple priorities
  • Experience in startup or fast-paced technology environments
  • Familiarity with SaaS or B2B sales operations
  • Experience supporting leadership or cross-functional teams
  • Knowledge of workflow automation and operational tools

Benefits

Comp & perks
  • Remote/Hybrid position
  • Flexible working hours
  • Team that you can learn a lot from
  • Brand that is about to conquer the Retail world
  • Opportunity to be part of a story worth telling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales operationsCRM systemssales pipeline trackingsales forecastingdata analysisprocess automationreportingworkflow automationproject coordinationSaaS
Soft Skills
organizational skillscommunicationstakeholder managementindependencemulti-priority managementcollaborationleadership supportcross-functional teamworkprocess improvementinitiative organization
Certifications
Bachelor’s degree in BusinessBachelor’s degree in OperationsBachelor’s degree in Marketing