Pre-Sales Support Manager – Europe

OmniShelf

Pre-Sales Support Manager architecting and pitching retail technology solutions across Europe. Collaborating with sales and partners to drive successful technical integrations with POS and ESL systems.

Posted 5/25/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Act as the technical co-pilot to the Channel Partnership Manager Europe and regional Sales Directors.
Lead technical discovery workshops, uncover client pain points, and map OmniShelf’s capabilities directly to their business and IT requirements.
Architect and confidently present integration workflows to C-level technical buyers (CIOs/CTOs).
Demonstrate how OmniShelf’s edge-computing software rides on top of existing POS and ESL deployments without requiring massive CAPEX or cloud computing costs.
Own the technical win. Anticipate and neutralize complex IT security, networking, and integration objections.
Design, deploy, and manage highly successful, conversion-focused Proof of Concept (PoC) pilots for tier-1 retail chains.
Serve as the primary pre-sales evangelist for our regional channel partners (VARs, System Integrators).
Act as the commercial-technical liaison when collaborating with global hardware partners (Diebold Nixdorf, Solum, Zebra).
Act as the voice of the European market to our core engineering teams.

Requirements

What you’ll need

5+ years of elite experience as a Pre-Sales Solution Architect, Sales Engineer, or Technical Solutions Consultant within B2B SaaS, retail technology, or edge computing.
A deeply commercial mindset: you measure your success by deals closed and partner revenue generated, not just technical deployments.
Hands-on technical understanding of retail IT ecosystems, specifically Point of Sale (POS) architectures, Electronic Shelf Labels (ESLs), and in-store networking constraints.
Masterful presentation and communication skills.
Proven ability to scope, manage, and successfully convert technical pilots (PoCs) in complex enterprise environments.
Fluency in English is mandatory; professional fluency in German, Dutch, Swedish, Danish, or Norwegian is a highly strategic advantage.

Benefits

Comp & perks

Remote/Hybrid position
Flexible working hours
Team that you can learn a lot from
Brand that is about to conquer the Retail world
Opportunity to be part of a story worth telling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Pre-Sales Solution ArchitectSales EngineerTechnical Solutions ConsultantProof of Concept (PoC)integration workflowsedge computingPoint of Sale (POS) architecturesElectronic Shelf Labels (ESLs)IT securitynetworking

Soft Skills

commercial mindsetpresentation skillscommunication skillsclient engagementproblem-solvingcollaborationtechnical evangelismleadershipnegotiationstakeholder management