Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
The Director of Communications & Creative will be the driving force behind Omnisend’s brand voice, creative vision, and public narrative. This is a rare opportunity to lead a multi-disciplinary team (PR, Content, Design, Video, Brand and Competitive Intel) while partnering closely with leadership to shape how the world sees and experiences our brand.
Requirements
Proven leadership in communications, brand, or creative roles — ideally in SaaS, ecommerce, or fast-growing B2B brands;
Storytelling mastery across multiple formats: written, visual, and experiential;
Strategic thinker who can translate business objectives into creative executions;
Creative vision paired with strategic discipline — you can dream big but execute flawlessly;
Media relations expertise with a track record of securing impactful coverage;
Strong cross-functional collaboration skills — you work well with executives, product, and marketing teams alike;
Team builder who thrives on mentoring and elevating creative talent, constantly raising the bar for brand output.