ServiceNow Hardware Asset Management Architect
Omniscius LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Design, implement, and govern end-to-end HAM capabilities in ServiceNow
- Own architecture for the hardware asset lifecycle, optimize CMDB and Discovery for hardware assets
- Lead integrations and data governance
- Define the architectural strategy, roadmap, and long-term vision for ServiceNow HAM aligned to enterprise goals
- Design scalable and secure HAM solutions covering full lifecycle: Planning and procurement, Receiving and inventory/stockroom, Deployment/assignment, Maintenance/refresh, Disposal
- Translate complex requirements into detailed ServiceNow HAM designs and technical specifications
- Lead architecture and configuration of HAM module, CMDB data model, Discovery strategies tailored to hardware types
- Build automated workflows using Service Catalog, Flow Designer, custom modules
- Architect and oversee integrations between ServiceNow HAM and enterprise systems, discovery tools, and inventory systems
- Establish/enforce data governance and data quality standards for hardware assets in ServiceNow
- Architect financial tracking for hardware assets for TCO reporting and optimization
- Provide leadership: standards, best practices, design reviews, mentorship to developers/admins/partners
- Collaborate with cross-functional stakeholders, drive adoption and continuous improvement
Requirements
- Active Secret clearance
- 15+ years of relevant experience (bachelor’s degree may substitute for 5 years)
- 10+ years progressive IT experience, including 5+ years in a ServiceNow Architect role
- Demonstrable expertise with ServiceNow HAM
- Extensive hands-on experience with ServiceNow CMDB and Discovery for hardware assets
- Experience designing/implementing complex integrations between ServiceNow HAM and other systems
- Strong knowledge of the full hardware asset lifecycle (procurement through disposal)
- Proficiency with ServiceNow platform capabilities: Flow Designer, Service Portal, Custom app development, JavaScript scripting
- Strong understanding of ITIL, especially asset management
- Strong communication and stakeholder leadership skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow HAMServiceNow CMDBServiceNow DiscoveryJavaScriptFlow DesignerService PortalCustom app developmentdata governanceautomated workflowsfinancial tracking
Soft Skills
leadershipcommunicationstakeholder managementmentorshipcollaborationbest practicesdesign reviewscontinuous improvement
Certifications
Active Secret clearance