Omniscius LLC

ServiceNow Software Asset Management Architect

Omniscius LLC

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

SeniorLead

Tech Stack

ITSMJavaScriptOracleServiceNow

About the role

  • Lead the design, implementation, and ongoing improvement of a Software Asset Management (SAM) solution within ServiceNow SAM Pro
  • Partner with IT Operations, Procurement, and Finance to improve software compliance, optimize licensing spend, and ensure data accuracy
  • Serve as the subject matter expert for ServiceNow SAM Pro, aligning configuration to business requirements and ITAM best practices
  • Configure and customize SAM Pro capabilities including: Software discovery and normalization, Reconciliation, License management, Compliance reporting and dashboards
  • Provide technical guidance to developers, engineers, and administrators on SAM Pro configuration and usage
  • Create and maintain technical documentation (design specs, configuration guides, SOPs)
  • Integrate SAM Pro with other ServiceNow modules (e.g., ITSM, CMDB) and external systems (e.g., procurement, finance)
  • Lead/oversee data migration and data cleansing activities to ensure SAM data accuracy and integrity
  • Analyze current SAM processes and implement streamlined workflows to reduce cost and improve efficiency
  • Partner with stakeholders to define and document SAM policies and procedures, drive adoption across the organization
  • Develop, enhance, and support compliance reporting; identify gaps and support audits of software assets
  • Troubleshoot complex SAM Pro issues and support platform upgrades/maintenance

Requirements

  • Active Secret clearance
  • 15+ years of relevant experience (bachelor’s degree may substitute for 5 years)
  • 5+ years supporting/configuring IT Asset Management (ITAM) with a focus on Software Asset Management (SAM)
  • 3+ years implementing/configuring ServiceNow SAM Pro
  • Experience with software licensing models (perpetual, subscription, SaaS) for major vendors (e.g., Microsoft, Oracle, Adobe)
  • Experience with software discovery tools and techniques
  • Strong data analysis and reporting experience
  • Proficiency with ServiceNow scripting (JavaScript)
  • Experience with ServiceNow integrations (REST APIs, web services)
  • Strong analytical/problem-solving and communication skills; able to work independently and in a team
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Software Asset ManagementServiceNow SAM ProIT Asset Managementdata analysisreportingServiceNow scriptingJavaScriptREST APIssoftware discovery toolssoftware licensing models
Soft Skills
analytical problem-solvingcommunicationindependent workteam collaboration
Certifications
Active Secret clearance