Omniscient Digital

Operations

• Own sourcing, screening, interviewing, and closing for full-time, part-time, and contract roles across SEO, content, marketing, and operations.
• Source candidates using LinkedIn, Clay, and other creative channels; write highly personalized outreach.
• Set up and maintain ATS (Ashby), interview workflows, and recruiting tech stack; evaluate and roll out new tools.
• Document and improve recruiting workflows, scorecards, and interview processes; set and report on KPIs.
• Partner with hiring managers to define role requirements, hiring plans, and decision-making frameworks.
• Ensure thoughtful, timely communication and a positive candidate experience from outreach to offer.
• Lead compensation conversations, generate offer letters, and coordinate onboarding logistics with hiring managers.
• Support systems for payroll, payments, HR tooling, benefits, and other people-related infrastructure as the company grows.
• Build and own the recruiting function and lay the foundation for a scalable talent engine.

Talent Operations Lead

Account Manager

• Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
• About this role
• We’re hiring a SEO Account Manager to support and project manage ongoing client engagements and relationships.
• This role will be responsible for client retention, net revenue retention, and overall satisfaction for a portfolio of 10–20 B2B SaaS clients.
• This opportunity suits an agency-seasoned SEO or organic growth strategist who loves building long-term partnerships and translating insights into revenue. Autonomy is high; outcomes are clear.
• The role reports directly to the Head of Client Success, and has the opportunity to evolve into a team lead position as the team scales.
• You'll be given a huge amount of freedom to grow this part of our business. If that kind of ownership excites you and you enjoy building and managing growth programs for high-growth software companies, read on
• We require work hours to overlap at least 3 hours with US Eastern timezone.
• Your responsibilities will include …
• Owning client relationships. Serve as the primary point of contact for client stakeholders, running all meetings with tight agendas, answering questions over Slack, providing pre-reads where needed, and driving quarterly business reviews that surface wins and expansion ideas.
• Owning project management. Keep projects organized and moving by setting clear timelines, assigning owners, and making sure deadlines don’t slip. Use tools like Asana and Notion to track progress, surface blockers early, and keep everyone aligned on what’s coming next.
• Partnering with client teams on growth. Collaborate with Organic Growth Strategists, Editorial Leads, and the Leadership team to identify, prioritize, and pitch opportunities across SEO, GEO, content, and CRO. Support in building roadmaps and secure buy-in from client stakeholders.
• Driving projects forward. Define and drive project plans, timelines, resourcing, and dependencies so every commitment ships on schedule. Manage backlogs, kickoffs, and regular check-ins to keep work unblocked. Capture decisions, assign owners, confirm due dates, and send same-day recaps with next steps.
• Communicating clearly. Maintain a communication charter and SLAs across email and Slack. Route questions to the right specialist, provide proactive status updates, and keep a single source of truth in Notion and Asana.
• Surfacing wins and key insights. With support from the Organic Growth Strategy team, tie our client programs to closed won deals and revenue.
• Driving client growth plans. Own and support with renewals and upsells. Forecast value, build QBR/EBR narratives, prep renewal decks, align on scope and budget, and manage change orders; track expansion pipeline by account with probability and next action.
• Triaging escalations. Act as the first line for client issues. Work with the client teams to diagnose the situation, propose potential solutions with trade-offs, pulling in the Executive Sponsor when needed, and provide updates to internal stakeholders. Close the loop with a brief post-mortem and prevention plan when needed.
• Leveraging automation and AI. You will be expected to use automations and AI in your day-to-day to streamline your work and propose new automations and tooling to help the team work more effectively and efficiently. You experiment with AI regularly and have automated tasks and processes with it before.
• Enabling client teams. Deliver Loom walkthroughs, working sessions, and light training so client teams can execute confidently.
• Improving processes. Document SOPs, templates, checklists, and reusable artifacts. Contribute case studies and share wins that uplift the broader team.

SEO Account Manager

Public Relations

• Omniscient Digital is an organic growth agency partnering with B2B SaaS companies to turn SEO and content into growth engines.
• Own development and execution of creative, high-impact digital PR campaigns earning brand mentions and backlinks.
• Responsible for end-to-end campaign strategy, market surveys and research, producing data-driven content, outreach, pitching journalists and influencers, and securing coverage supporting SEO, GEO, and brand goals.
• Collaborate closely with organic growth strategy, editorial, and outreach teams to execute campaigns.
• Lead day-to-day execution of campaigns across US, UK, and international markets; develop outreach strategies, media lists, and editorial calendars.
• Create and send personalized pitches; collaborate with writers, editors, and designers to produce campaign assets.
• Monitor journalist response rates and optimize outreach; support international campaigns via external PR partners or freelancers.
• Join client calls to present ideas, share progress, report outcomes, and respond to ad hoc client requests.
• Track and report on campaign performance metrics using tools like BuzzStream, Ahrefs, and Google Analytics.
• Help identify process or skill gaps, contribute to SOPs, and support hiring and training as the team expands.

Digital PR Specialist

SEO Marketing

• Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
• About this role
• We’re hiring an SEO Outreach Specialist to partner with high-authority brands and build high-quality backlinks to support our clients' growth and authority.
• You will be involved in our internal backlinking and guest posting program and responsible for multiple client deliverables. This is a perfect role for someone experienced in SEO, content marketing, and digital PR who enjoys working with people in an agency or SaaS environment.
• When applying, include “backlinks are awesome” as the passcode.
• There is a lot of room to be creative with plenty of autonomy, as this is a fully remote position. You will report to our Outreach Team Lead.
• Your responsibilities
• Your job as the SEO Outreach Specialist will include:
• Working within a collaborative link-building team to achieve collective goals.
• Conducting thorough research and prospecting of websites to identify potential link-building opportunities.
• Engaging in outreach activities to establish and nurture relationships with relevant companies.
• Assisting with prospecting and research tasks to support the overall link-building strategy.
• Building partnerships and relationships with publishers, editors, and writers at well-known companies to secure high-quality backlinks for clients and Omniscient Digital web properties
• Maintaining a standard of excellence for the links we build to clients’ websites
• Curating relevant guest post topics for our editorial partners, and ensuring content exceeds their expectations
• Understanding a diverse set of clients’ businesses and their marketing goals to place relevant and valuable links
• Working with project management and database tools to track outcomes and inputs
• Ensuring all guest posts and backlinks get delivered on time and with a high bar for quality
• Partnering with Omniscient Digital’s Content & SEO Strategists to maintain a pulse on client strategy development and changes required to align the backlinking strategy accordingly
• Who you are
• You've got experience in SEO and content. You have 2-3 years of experience with SEO, keyword research, and/or link building. You are familiar with tools such as Ahrefs, Notion, Asana, Loom, Google Analytics, and more.
• You have a high bar for quality. You know the red flags in SEO link building and steer clear of them. You don’t lower your standards just to get a deal done.
• You’re an intellectually curious critical thinker. Time flies by as you find yourself researching interesting topics or finding creative ways to solve a problem.
• You seek feedback. You’re eager to learn new things to grow and improve your skills.
• You’re not afraid to jump on a call. This role is heavily relationship-focused. In many ways, you’re managing two sets of relationships: our team and our partners.
• You make great decisions quickly and focus on action. You have a bias toward action and learning on the fly. You don't shy away from making decisions, knowing that you can iterate and improve as you go.
• You’re meticulous and detailed. Whether it be a well-placed anchor text or keeping track of every single link, you sweat the details.
• You’re proactive and flexible. You can act and take initiative without explicit instructions and realize that things change and often don't work out perfectly.
• You believe in punctuality. Deadlines are not optional for you.
• You're not an asshole. We spend a lot of our days engaging with our coworkers and clients. There's no room for assholes. You're friendly, eager to jump in and take ownership, and love to work as a team to be successful.
• Why you should work with us
• We're here to help you do great work and grow personally and professionally.
• We’re a 100% remote company, so you can work from anywhere.
• By working at a small company with multiple clients, you'll improve your SEO, editorial, marketing, and project management skills faster than you would at a big company.
• Ample opportunities to take on more responsibility.
• We’ll coach you up toward becoming a world-class marketer.
• We take team trips each year to cities like Los Angeles, Boston, Austin, and Chicago to get some time together in person.
• Ready to apply?
• Keep scrolling to submit your information. We’re excited to meet you!
• We know the confidence gap and imposter syndrome (yes, we have it, too) can sometimes hold us back from applying for a job. But there’s no such thing as a "perfect" candidate. Omniscient Digital is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if the idea of this role excites you.
• Omniscient Digital is an equal opportunity employer. We ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.
• About Omniscient Digital
• Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
• We pride ourselves on being lean, agile, and experimental. Our team thrives on R&D and innovation, always exploring the smartest ways to deliver exceptional results. We believe in a culture of building and shipping — whether it’s client deliverables, new services, or internal tools that keep us ahead of the game.
• If you’re looking for a role where you’ll tackle challenging problems, work with ambitious brands, and help shape the future of organic growth, let’s talk.
• Learn about the principles that drive how we work and build a company.
• We know the privacy notice about personal data.

SEO Outreach Specialist

Customer Success Manager

• Omniscient Digital: organic growth agency partnering with B2B SaaS like SAP, Adobe, Loom, Hotjar
• Role: Client Success Manager to support and project manage ongoing client engagements and relationships
• Responsible for client retention, net revenue retention, overall satisfaction for 10–20 B2B SaaS clients
• Agency-seasoned SEO or organic growth strategist preferred; autonomy is high
• Report to Head of Client Success; potential to evolve into team lead position
• Must overlap at least 3 hours with US Eastern timezone
• Responsibilities include owning client relationships, project management, partnering on growth, driving projects forward, clear communication, surfacing wins tied to revenue, driving renewals/upsells, triaging escalations, leveraging automation/AI, enabling client teams, improving processes

Client Success Manager

Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
About this role
We’re hiring a Client Operations Manager to support and project manage ongoing client engagements and relationships.
This role will be responsible for client retention, net revenue retention, and overall satisfaction for a portfolio of 10–20 B2B SaaS clients.
This opportunity suits an agency-seasoned SEO or organic growth strategist who loves building long-term partnerships and translating insights into revenue. Autonomy is high; outcomes are clear.
The role reports directly to the Head of Client Success, and has the opportunity to evolve into a team lead position as the team scales.
You'll be given a huge amount of freedom to grow this part of our business. If that kind of ownership excites you and you enjoy building and managing growth programs for high-growth software companies, read on
We require work hours to overlap at least 3 hours with US Eastern timezone.
Your responsibilities will include …
Owning client relationships. Serve as the primary point of contact for client stakeholders, running all meetings with tight agendas, answering questions over Slack, providing pre-reads where needed, and driving quarterly business reviews that surface wins and expansion ideas.
Owning project management. Keep projects organized and moving by setting clear timelines, assigning owners, and making sure deadlines don’t slip. Use tools like Asana and Notion to track progress, surface blockers early, and keep everyone aligned on what’s coming next.
Partnering with client teams on growth. Collaborate with Organic Growth Strategists, Editorial Leads, and the Leadership team to identify, prioritize, and pitch opportunities across SEO, GEO, content, and CRO. Support in building roadmaps and secure buy-in from client stakeholders.
Driving projects forward. Define and drive project plans, timelines, resourcing, and dependencies so every commitment ships on schedule. Manage backlogs, kickoffs, and regular check-ins to keep work unblocked. Capture decisions, assign owners, confirm due dates, and send same-day recaps with next steps.
Communicating clearly. Maintain a communication charter and SLAs across email and Slack. Route questions to the right specialist, provide proactive status updates, and keep a single source of truth in Notion and Asana.
Surfacing wins and key insights. With support from the Organic Growth Strategy team, tie our client programs to closed won deals and revenue.
Driving client growth plans. Own and support with renewals and upsells. Forecast value, build QBR/EBR narratives, prep renewal decks, align on scope and budget, and manage change orders; track expansion pipeline by account with probability and next action.
Triaging escalations. Act as the first line for client issues. Work with the client teams to diagnose the situation, propose potential solutions with trade-offs, pulling in the Executive Sponsor when needed, and provide updates to internal stakeholders. Close the loop with a brief post-mortem and prevention plan when needed.
Leveraging automation and AI. You will be expected to use automations and AI in your day-to-day to streamline your work and propose new automations and tooling to help the team work more effectively and efficiently. You experiment with AI regularly and have automated tasks and processes with it before.
Enabling client teams. Deliver Loom walkthroughs, working sessions, and light training so client teams can execute confidently.
Improving processes. Document SOPs, templates, checklists, and reusable artifacts. Contribute case studies and share wins that uplift the broader team.

Client Operations Manager

Recruitment

• Omniscient Digital is an organic growth agency that partners with ambitious B2B SaaS companies like SAP, Adobe, Loom, and Hotjar to turn SEO and content into growth engines.
• About this role: Were hiring a Recruiting Coordinator to own the end-to-end coordination of our recruiting operations, including managing our ATS (Ashby), sourcing and screening candidates based on role-specific criteria, scheduling interviews, keeping candidates and interview panels on track, documenting recruiting processes, and driving process improvements to streamline hiring.
• This is the perfect role for someone experienced in managing recruiting operations, sourcing candidates, and coordinating interview processes and looking for an opportunity to take ownership of recruiting workflows, improve hiring efficiency, and make a direct impact on a growing company.
• Youll be given a huge amount of freedom to grow this part of our business, so if that kind of ownership excites you, read on.
• Your responsibilities: Recruitment Systems Management: Own and maintain our ATS (Ashby) and proactively evaluate and implement new tools that streamline and enhance the recruiting process.
• Stakeholder Collaboration: Partner with hiring managers and interviewers to align on role requirements, drive timely feedback, and ensure a consistent and effective hiring process.
• Candidate Pipeline Oversight: Manage and monitor candidate pipelines for full-time, part-time, and contract roles, ensuring timely progression through each hiring stage and proactive feedback loops with hiring teams.
• Talent Sourcing and Job Postings: Collaborate with hiring managers to write and post job listings, actively source high-quality candidates through LinkedIn, databases, and AI tools like Clay, and screen applicants against role-specific criteria to build strong, qualified pipelines.
• Candidate Experience: Coordinate interviews, maintain timely and professional communication with candidates, and manage the overall candidate experience from application to offer, ensuring a positive and consistent experience.
• Recruiting Process Optimization: Document and maintain recruiting workflows, track and report on recruiting KPIs, identify process bottlenecks, and lead initiatives to streamline and automate hiring operations for speed and quality.
• The application password is:
• What you are: You have experience in recruiting operations and ownership mindset, with a passion for process improvements and remote collaboration.
• Ready to apply? Keep scrolling to submit your information. Were excited to meet you!