Manager, Residential Field Service Operations

Omnidian

Manager for Residential Field Service overseeing subcontractors in solar energy operations. Leading a team and ensuring quality and efficient service execution remotely.

Posted 5/8/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $76,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and coach RFSMs to meet performance and quality targets
Conduct regular 1:1s, team syncs, and feedback sessions to support professional growth
Act as a primary escalation point for subcontractor and field issues
Ensure consistent execution of processes, workflows, and service standards
Lead onboarding and training efforts for new team members
Collaborate with internal teams to resolve service delays, escalations, or process gaps
Analyze service data to identify trends and recommend improvements
Ensure accurate tracking of service quality and subcontractor performance

Requirements

What you’ll need

4+ years of experience in solar operations, field service management, or subcontractor oversight
2+ years of experience leading or coaching a distributed team
Solid understanding of residential solar systems and service workflows
Comfortable with data analysis and digital tools (e.g., CRMs, service platforms)

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Remote work options
Performance bonus
Equity stake
Learning reimbursement
12 weeks of paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisservice workflowssolar operationsfield service managementsubcontractor oversight

Soft Skills

coachingleadershipcommunicationteam collaborationprofessional growth support