
Senior Architect, CRM
Omnidian
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $160,000 - $240,000 per year
Job Level
Tech Stack
About the role
- As a Senior Architect at Omnidian, you will be the primary technical steward for our CRM ecosystem.
- Oversee the technical integrity of the platform.
- Lead our Agentforce strategy and architect complex communication workflows.
- Collaborate with a blended team of junior and high-skill offshore developers, ensuring that our technical debt remains low and our architectural integrity remains world-class.
- Champion the use of AI tools to multiply team velocity and maintain high-quality, refactored codebases.
Requirements
- 10+ years of Salesforce Expertise: Extensive experience in high-growth environments managing complex Sales and Service Cloud implementations.
- Certification Requirements: Must hold both Salesforce Certified Application Architect and System Architect credentials.
- AI-First Mindset: Practical experience deploying Agentforce or building custom AI-integrated tools (e.g., using LLMs for workflow augmentation).
- Communications Mastery: Deep experience with Omni-Channel and telephony platforms (Service Cloud Voice/Amazon Connect).
- Enterprise Integration: Expert-level knowledge of Pub/Sub API, Platform Events, and middleware patterns for connecting Salesforce to internal first-party applications.
- DevOps Discipline: Proven success managing release cycles using enterprise-grade tools like Copado or Gearset.
Benefits
- 100% of health insurance monthly premiums for employees, and 50% for dependents.
- Performance Bonus: Because exceptional work deserves exceptional rewards.
- Equity Stake: Join us in shaping the future and be rewarded for your dedication with stock options.
- Continuous Growth: Up to $500 annual learning reimbursement because investing in your development is investing in our success.
- 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year.
- Four-week paid sabbatical leave after four years.
- Vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square for those in Seattle area.
- Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceSales CloudService CloudPub/Sub APIPlatform Eventsmiddleware patternsAI-integrated toolsAgentforceDevOpsrelease cycles
Soft Skills
leadershipcollaborationcommunicationtechnical stewardshipteam velocityarchitectural integritymastery in communicationsmanaging technical debtmentoringstrategic thinking
Certifications
Salesforce Certified Application ArchitectSalesforce Certified System Architect