Junior Collections Analyst

Omni Conectado

Analista de Cobrança Jr overseeing credit recovery operations and agent relationships at Omni. Ensuring compliance with established procedures and managing administrative activities relevant to the process.

Posted 7/19/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in collections operations and customer service, with a strong focus on compliance, relationship management, and effective communication across various channels. Proficient in Microsoft Office, particularly Excel, to support analytical tasks and monitor operational indicators.

Highest-signal resume keywords

Collections ExperienceCustomer Service SkillsMicrosoft Excel ProficiencyAnalytical Problem-SolvingDeadline Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collections OperationsPre-Litigation RoutinesFinancial Instrument MonitoringOperational Indicators TrackingCompliance Procedures

Soft Skills

Interpersonal SkillsProactive AttitudeTeam CollaborationSense of ResponsibilityCommitment to Quality

Tools & Technologies

Microsoft Office

Industry Keywords

Credit Recovery StrategiesNotary Offices InteractionRegistry Offices CoordinationAgent Network SupportAdministrative Activities

About the role

Key responsibilities & impact

Monitor collections operations, supporting the execution of the company’s credit recovery strategies.
Handle the filing, monitoring, and cancellation of formal protests of financial instruments at public registries, ensuring compliance with established procedures and deadlines.
Manage relationships and provide support to the agent network via chat, email, phone, and other communication channels, including in-person visits when necessary.
Interact with notary/registry offices, partner law firms, service providers, and internal departments to ensure proper progress of requests.
Update and consult information in internal systems, monitoring deadlines, outstanding items, and operational indicators.
Support administrative activities related to pre-litigation and litigation collections operations.

Requirements

What you’ll need

Experience in collections, customer service, or pre-litigation routines is desirable.
Proficiency in Microsoft Office, especially Excel.
Strong interpersonal skills and ability to work in a team.
Proactive attitude and strong sense of responsibility.
Ability to manage deadlines and high volumes of work.
Analytical profile with a problem-solving orientation.
Commitment to results and quality of deliverables.
Bachelor’s degree in progress or completed in Administration, Law, Financial Management, Business Management, or related fields.

Benefits

Comp & perks

👶 Childcare subsidy for children up to 6 years and 11 months
🏋️ TotalPass for physical wellness
🏠 Hybrid 3x2 model (remote and on-site)
🍴 Flexible meal and food allowance on a prepaid card
🚌 Commuter/transportation allowance
🩺 Medical and dental coverage (SulAmérica, private-room hospitalization)
🛡️ Life insurance
🏃 Wellness program (running and more)
🎂 Birthday day off
💻 Conexa Saúde – online consultations with no copay
💰 Profit-sharing
👕 No dress code – be yourself!
⏰ Flexible hours
🎓 Corporate University
✨ And much more for you!