Senior Client Solutions Engineer

Omnea

Senior Customer Engineer at Omnea managing complex customer technical challenges in New York. Collaborating with senior stakeholders to drive technical solutions and scale enterprise customer support.

Posted 5/28/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $140,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

own Omnea’s most complex customer-side technical work in the US
act as a senior technical authority across the business
help establish support and scale enterprise customers from New York hub
work directly with senior stakeholders to solve complex problems
own and lead resolution of high-impact customer challenges
act as escalation point for critical customer issues in the US
identify patterns across US customer issues and translate them into actionable input for Product and Engineering
maintain a deep, end-to-end understanding of Omnea’s architecture, configuration patterns, and integrations

Requirements

What you’ll need

6–10+ years of experience in a high-performance environment
strong technical foundation
experience working with complex software platforms, integrations, workflows, or APIs
some hands-on coding or scripting experience expected
excellent communication skills with both technical and non-technical audiences

Benefits

Comp & perks

competitive geo-localised benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

codingscriptingsoftware platformsintegrationsworkflowsAPIstechnical authorityproblem solvingarchitectureconfiguration patterns

Soft Skills

communicationstakeholder managementleadershipcustomer servicecritical thinkingpattern recognitioncollaborationescalation managementtechnical guidancecomplex problem solving