• Develop, document, and maintain system or business workflows to support HRMSD’s operational requirements as required.
• These workflows may be used internally or distributed to customers for reference.

Requirements

High School/ Graduate or any relevant education
Minimum 5 to 8 years of relevant work experience
Develop, update, or maintain documented workflows for a system or business process.
Scan and store information in a digital form to a central repository.
Develops comprehensive manuals for application users, ensuring instructions are actionable and straightforward.
Produces in-depth technical documentation for developers, IT teams, or advanced users (e.g., API guides, data models).
Prepares clear and concise release notes that highlight application updates, bug fixes, and new features.
Develops onboarding and training resources, such as tutorials, quick-start guides, or e-learning content.
Works closely with developers, product managers, and quality assurance teams to gather information and ensure accuracy.
Clearly communicates documentation requirements, timelines, and updates with stakeholders.
Actively seeks and incorporates feedback from end-users and team members.
Ensures documentation stays up to date with application changes and user feedback.

🔍 ATS Optimization Keywords
Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.

Hard Skills

workflow development
technical documentation
API guides
data models
release notes preparation
onboarding resources development
e-learning content creation
digital information storage
manual creation
business process documentation

Soft Skills

communication
collaboration
feedback incorporation
attention to detail
organizational skills
stakeholder management
training development
user-focused approach
problem-solving
adaptability

Certifications & Qualifications

High School Diploma
Graduate Degree

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