Omilia - Conversational Intelligence

Cloud Engineer

• Design, operate, and maintain production clusters, developing automation strategies and deployment processes
• Take ownership of platform challenges, proactively addressing and resolving issues to ensure a high-performance, reliable infrastructure
• Manage and scale cloud infrastructure (AWS and Azure), continuously monitor systems, plan and execute upgrades, and respond to outages including after-hours support when needed
• Identify potential issues early; evaluate and improve technologies, procedures, and workflows to increase operational efficiency and performance
• Investigate, evaluate, and implement new tools and technologies, applying expertise in AWS, Azure, Docker Swarm, Kubernetes, GitLab CI, Jenkins, and Terraform
• Operate within agile/lean frameworks and collaborate closely with cross-functional teams (product management, design, engineering)
• Seek and implement innovative approaches to improve infrastructure performance, reliability, scalability, and security
• Meet regularly with the line manager to review progress; manage issue resolution and escalation; work effectively with other teams; support other organizational priorities when necessary; act as an Omilia ambassador

Backend Engineer

• Join product development team to work on Omilia’s state of the art Cloud services for Conversational AI and Virtual Assistant technologies.
• Design, develop, manage and support microservices.
• Sustain, improve and implement new features for tools written in Python.
• Consistently produce well designed, testable and efficient code.
• Contribute to a microservice-based architecture and its evolution.
• Design and develop high-volume, low-latency applications for mission-critical systems geared for high-availability and performance.
• Debug and resolve issues and perform resolution follow-up.
• Solve scalability and performance issues.
• Identify performance bottlenecks and suggest improvements.
• Scale services using Docker and Kubernetes technologies.
• Participate in project planning including research and development.
• Support and improve Agile transformation.
• Contribute to backlog with improvements and suggestions.
• Implement Proof of Concepts (PoC) to introduce new solutions and ideas.
• Effective time management and ability to meet deadlines.
• Utilize AI tools for analysis and development of services and applications.
• Actively contribute as an integrated team member and collaborate across teams.
• Meet regularly with the line manager to review progress and manage issue resolution.
• Support other organization priority activities and act as an Omilia ambassador.

Cloud Engineer

Senior Python Engineer