Director, Premier Sales

Omilia - Conversational Intelligence

Director leading and developing premier Account Executives for Omilia's growth in North America. Transforming customer experience in banking, healthcare, utilities, and insurance through conversational AI.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Role PurposeThe Director, Premier Account Executives leads and develops a high-performing team of Account Executives responsible for driving net-new revenue and expanding Mid-Market accounts across North America.
This role exists to translate Omilia's market vision into tangible pipeline and closed revenue within the premier segment — large enterprises in banking, healthcare, utilities, and insurance seeking to transform their customer experience through conversational AI.
The Director is accountable for the team's full-cycle sales performance, talent development, and the disciplined execution of Omilia's go-to-market strategy at the most strategic level of the business.
Revenue ownership & target delivery: Own and deliver the North American Premier segment annual recurring revenue target in full, with accountability spanning new logo acquisition, upsell, cross-sell, and renewal performance across the team's entire book of business.
Translate the annual target into quarterly and monthly sub-targets per AE, monitor attainment and pipeline coverage on a weekly cadence, and intervene decisively — through reallocation, deal support, or performance management — when trajectory deviates.
Provide the NA VP of Premier Sales with a clear, evidence-based view of where the team will land each quarter, never surprises.
Team architecture & talent strategy: Accountable for the overall composition, capability, and performance of the Premier AE team.
This includes defining the headcount model, leading end-to-end recruitment for open roles, structuring a rigorous onboarding programme that accelerates time-to-productivity, designing a coaching and development framework that raises the floor and ceiling of the entire team, and managing underperformance decisively and fairly.
Maintain a healthy internal succession pipeline so that no single departure creates a capability gap.
Go-to-market strategy & territory governance: Define, own, and continuously refine the Premier segment go-to-market approach for North America.
This includes account segmentation and tiering within Omilia's ICP (Mid-Market companies in banking, healthcare, utilities, and insurance), territory allocation across AEs, prioritisation of verticals and sub-segments by probability and deal size, and alignment of outbound coverage with Marketing's demand generation motion.
Review and update the territory model each quarter in response to market data, competitive shifts, and pipeline performance.
Executive deal sponsorship & commercial leadership: Act as the senior Omilia executive sponsor on all strategic new logo pursuits, major expansion plays, and at-risk renewals within the Premier segment.
Own the relationship with economic buyers and C-suite stakeholders in the most complex and highest-value opportunities.

Requirements

What you’ll need

Preferably 2+ years of B2B sales experience
Proven track record of consistently achieving or exceeding revenue targets in a complex, multi-stakeholder SaaS or technology sales environment.
Experience selling into companies(up to 5,000 employees) in regulated verticals s uch as banking, insurance, healthcare, or utilities.
Deep understanding of enterprise CX technology, contact centre operations, or CCaaS/CPaaS markets.
Demonstrated ability to coach AEs through consultative, value-based, and MEDDIC/MEDDPICC-style sales methodologies.
Strong executive presence and the ability to engage credibly with C-suite and VP-level buyers.
Proficiency with CRM platforms (Salesforce) and strong forecast management discipline.
Experience selling conversational AI, virtual assistant, or NLU/NLP-based solutions.
Familiarity with Omilia's product portfolio (OCP, miniApps, Diamant, Pathfinder, Agentic Self-Learning).
Knowledge of enterprise compliance and security standards relevant to CX platforms (PCI-DSS, HIPAA, SOC 2, ISO 27001).
MBA or advanced degree.
Multilingual capability (Spanish an advantage for coverage of Latin American enterprise prospects).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Omilia - Conversational Intelligence Website LinkedIn All Job Openings 201 - 500 employees Founded 2002 🤖 Artificial Intelligence 🛍️ eCommerce Artificial Intelligence
eCommerce
Customer Service Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience. Director, Premier Sales 🔥 1 hour ago 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 🤑 Sales Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Role PurposeThe Director, Premier Account Executives leads and develops a high-performing team of Account Executives responsible for driving net-new revenue and expanding Mid-Market accounts across North America.
This role exists to translate Omilia's market vision into tangible pipeline and closed revenue within the premier segment — large enterprises in banking, healthcare, utilities, and insurance seeking to transform their customer experience through conversational AI.
The Director is accountable for the team's full-cycle sales performance, talent development, and the disciplined execution of Omilia's go-to-market strategy at the most strategic level of the business.
Revenue ownership & target delivery: Own and deliver the North American Premier segment annual recurring revenue target in full, with accountability spanning new logo acquisition, upsell, cross-sell, and renewal performance across the team's entire book of business.
Translate the annual target into quarterly and monthly sub-targets per AE, monitor attainment and pipeline coverage on a weekly cadence, and intervene decisively — through reallocation, deal support, or performance management — when trajectory deviates.
Provide the NA VP of Premier Sales with a clear, evidence-based view of where the team will land each quarter, never surprises.
Team architecture & talent strategy: Accountable for the overall composition, capability, and performance of the Premier AE team.
This includes defining the headcount model, leading end-to-end recruitment for open roles, structuring a rigorous onboarding programme that accelerates time-to-productivity, designing a coaching and development framework that raises the floor and ceiling of the entire team, and managing underperformance decisively and fairly.
Maintain a healthy internal succession pipeline so that no single departure creates a capability gap.
Go-to-market strategy & territory governance: Define, own, and continuously refine the Premier segment go-to-market approach for North America.
This includes account segmentation and tiering within Omilia's ICP (Mid-Market companies in banking, healthcare, utilities, and insurance), territory allocation across AEs, prioritisation of verticals and sub-segments by probability and deal size, and alignment of outbound coverage with Marketing's demand generation motion.
Review and update the territory model each quarter in response to market data, competitive shifts, and pipeline performance.
Executive deal sponsorship & commercial leadership: Act as the senior Omilia executive sponsor on all strategic new logo pursuits, major expansion plays, and at-risk renewals within the Premier segment.
Own the relationship with economic buyers and C-suite stakeholders in the most complex and highest-value opportunities. 🎯 Requirements
Preferably 2+ years of B2B sales experience
Proven track record of consistently achieving or exceeding revenue targets in a complex, multi-stakeholder SaaS or technology sales environment.
Experience selling into companies(up to 5,000 employees) in regulated verticals s uch as banking, insurance, healthcare, or utilities.
Deep understanding of enterprise CX technology, contact centre operations, or CCaaS/CPaaS markets.
Demonstrated ability to coach AEs through consultative, value-based, and MEDDIC/MEDDPICC-style sales methodologies.
Strong executive presence and the ability to engage credibly with C-suite and VP-level buyers.
Proficiency with CRM platforms (Salesforce) and strong forecast management discipline.
Experience selling conversational AI, virtual assistant, or NLU/NLP-based solutions.
Familiarity with Omilia's product portfolio (OCP, miniApps, Diamant, Pathfinder, Agentic Self-Learning).
Knowledge of enterprise compliance and security standards relevant to CX platforms (PCI-DSS, HIPAA, SOC 2, ISO 27001).
MBA or advanced degree.
Multilingual capability (Spanish an advantage for coverage of Latin American enterprise prospects). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Aesthetics Regional Sales Director – South 🔥 4 hours ago Extremity Care 11 - 50 ⚕️ Healthcare Insurance 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Regional Sales Director managing high-performing sales team to achieve sales objectives in medical aesthetics. Developing customer relationships and driving execution of sales initiatives across the region. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 🤑 Sales Sales Director 🔥 5 hours ago Piano 501 - 1000 🤝 B2B 🛍️ eCommerce 📱 Media Website LinkedIn All Job Openings Sales Director for Piano Analytics leading new business sales in North America. Generating pipeline and managing complex deal cycles, primarily in healthcare and retail industries. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 🤑 Sales 🦅 H1B Visa Sponsor Director, Strategic Sales – Managed Transportation 🔥 5 hours ago Redwood Logistics 1001 - 5000 Website LinkedIn All Job Openings Director of Strategic Sales leading business development efforts in Managed Transportation. Engaging with logistics organizations and collaborating on transformative solutions for clients. 🇺🇸 United States – Remote 💵 $90k - $150k / year ⏰ Full Time 🔴 Lead 🤑 Sales 🦅 H1B Visa Sponsor Regional Vice President – Franchise Sales 🔥 8 hours ago United Franchise Group 201 - 500 🤝 B2B 🛒 Retail 🏪 Marketplace Website LinkedIn All Job Openings Regional Vice President overseeing franchise sales within the United Franchise Group with a focus on franchise growth and relationship maintenance. Managing franchise leads, outreach, and trade show attendance in an assigned region. 🇺🇸 United States – Remote 💵 $80k - $90k / year ⏰ Full Time 🔴 Lead 🤑 Sales Regional Vice President – Franchise Sales 🔥 8 hours ago United Franchise Group 201 - 500 🤝 B2B 🛒 Retail 🏪 Marketplace Website LinkedIn All Job Openings Regional Vice President - Franchise Sales at United Franchise Group. Drive franchise growth and maintain relationships with franchisees through sales presentations and leadership. 🇺🇸 United States – Remote 💵 $80k - $90k / year ⏰ Full Time 🔴 Lead 🤑 Sales View More Sales Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Consultative SalesValue-Based SellingMEDDIC/MEDDPICC MethodologiesForecast ManagementConversational AI Solutions

Soft Skills

Executive PresenceTeam LeadershipPerformance Management

Certifications

MBA or Advanced Degree