Sales Development Representative

Omilia - Conversational Intelligence

Sales Development Representative generating Sales Qualified Opportunities for Omilia's Cloud Platform while managing outbound prospecting and lead qualification.

Posted 4/22/2026full-timeRemote • 🇧🇷 BrazilJuniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

The Sales Development Representative (SDR) is responsible for New Lead Prospecting and Opportunity Generation.
- Owns outbound prospecting activity and inbound lead response within the assigned territory.
- Accountable for securing a quota of at least three (3) Sales Qualified Opportunities (SQOs) per month once fully ramped.
- Responsible for accurate CRM activity logging and pipeline attribution in Salesforce.com, including comprehensive and up-to-date client information.
- Acts as the first point of contact for prospective Omilia clients, responsible for making a compelling first impression.
- Responsible for responding to new opportunities and partner inquiries within 48 hours.
- Generate qualified sales leads through a mixture of outbound cold calling, social media interactions, and emailing.
- Qualify opportunities based upon the MEDDPPIC framework (Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, and Champion).
- Schedule discovery calls and product demos for the North American Account Executives.
- Support and demo Omilia's platform to both new and existing customers.
- Manage a personal book of accounts and set the strategy for effective book management.Coordinate with Sales and Marketing teams to manage inbound Marketing Qualified Leads (MQLs) and properly disposition them.
- Provide constructive feedback on how to improve SDR role effectiveness to SDR Managers and Sales Enablement.
- Facilitate the implementation of new tools and outreach insights to improve internal processes.
- Continue assisting in resolving customer issues after an order is accepted until a full transition is made to the Services Organization.

Requirements

What you’ll need

**Technical / Professional Skills**
- 0-2 years of experience in an SDR, BDR, or outbound sales role.
- Proficiency in Salesforce.com and familiarity with sales engagement platforms.
- Ability to identify and build relationships with key stakeholders, including executive, financial, and technical decision-makers.
- Understanding of Omilia's product offerings and how to apply them to prospect requirements.
**Soft / Behavioural Skills**
- High energy, resilient, and motivated by achieving and exceeding monthly quotas.
- Strong written and verbal communication skills to represent Omilia's products and services.
- Organized and disciplined in managing daily activity and outreach sequences.
**Formal Requirements**
- Bachelor's degree in Business, Communications, or a related field.
- Mandatory to be fluent in English, Spanish and Portuguese.
- Ability to travel up to 5% of the time, including overnight travel.
- Adherence to the 90-day Participant Ramp Up grace period before monthly quota requirements begin.
- Strict adherence to the Anti-Bribery and Corruption (ABAC) Policy.
**Omilia Note**
- Contribute actively and effectively as an integrated team member.
- Act as an Omilia ambassador in all interactions.

Benefits

Comp & perks

- Fixed compensation;
- Long-term employment with the working days vacation;
- Development in professional growth (courses, training, etc);
- Being part of successful cutting-edge technology products that are making a global impact in the service industry;
- Proficient and fun-to-work-with colleagues;
- Apple gear****

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales Development Representativeoutbound prospectingSales Qualified OpportunitiesCRM activity loggingMEDDPPIC frameworkdiscovery callsproduct demossales engagement platformsquota achievementlead qualification

Soft Skills

high energyresiliencemotivationstrong communication skillsorganizationdisciplinerelationship buildingfeedback provisionteam collaborationcustomer issue resolution