Partner Manager

Omilia - Conversational Intelligence

Partner Manager scaling system integrator, technology alliance, and CCaaS partnerships for Omilia’s Conversational AI platform across the UK. Building partner-sourced pipeline and revenue.

Posted 9/10/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in partner and channel management within B2B SaaS and CCaaS environments, with a strong focus on building and managing joint business plans and partner relationships. Proficient in negotiating partnership agreements and delivering training and certification programs to enhance partner performance.

Highest-signal resume keywords

Partner ManagementB2B SaaS ExperienceNegotiation SkillsCRM Tools ProficiencyJoint Business Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Partner Program DevelopmentPipeline ManagementContract NegotiationPerformance MonitoringTechnical Enablement

Soft Skills

Relationship ManagementCross-Functional CollaborationCommunication Skills

Tools & Technologies

CRM SystemsPartner Management Tools

Industry Keywords

CCaaSConversational AISystem IntegratorsTechnology AlliancesUK Market Experience

About the role

Key responsibilities & impact

Own the strategy for recruiting and developing strategic partners across the UK region
Build a partner-sourced and partner-influenced pipeline contributing to UK revenue targets
Enable, certify, and equip partners to position and sell Omilia's platform
Own the health and performance of the UK partner portfolio, including business reviews and joint planning
Manage partner relationships end-to-end as the primary point of contact
Track and report partner activity and co-sell opportunities to the VP of Sales, UK
Identify, evaluate, and recruit system integrators, technology alliances, and CCaaS partners
Negotiate and manage partnership agreements with Legal and Finance
Design and deliver partner onboarding, training, and certification programs
Develop joint go-to-market plans, co-marketing, and joint pipeline generation activities
Coordinate with Sales on partner-sourced and partner-influenced deals
Work with Solutions Consulting on technical enablement for implementations
Organize and lead regular partner business reviews
Monitor partner KPIs and take corrective action
Represent Omilia at partner and industry events across the UK
Maintain partner and opportunity data in CRM and partner management systems
Report partner pipeline, revenue contribution, and program health to the VP of Sales, UK

Requirements

What you’ll need

Proven experience in partner, channel, or alliance management within B2B SaaS, CCaaS, or enterprise technology
Experience operating in the UK market
Fluency in English (written and spoken)
Demonstrated ability to build and manage joint business plans with technology or systems integrator partners
Strong relationship management and negotiation skills, including commercial contract experience
Ability to work cross-functionally with Sales, Marketing, and Solutions Consulting
Experience with CRM and partner management tools
Disciplined pipeline and reporting habits
Bachelor's degree in Business, Marketing, or a related field, or equivalent professional experience
Existing network of system integrators or technology partners within banking, insurance, healthcare, or utilities in the UK
Familiarity with contact center technology, CCaaS platforms, or conversational AI solutions
Experience building a partner program from an early stage in a scale-up environment
Additional regional language skills relevant to the UK market

Benefits

Comp & perks

Fixed compensation
Long-term employment with the working days vacation
Development in professional growth (courses, training, etc)
Being part of successful cutting-edge technology products that are making a global impact in the service industry
Proficient and fun-to-work-with colleagues
Apple gear
Equal opportunity and diverse, inclusive workplace