Omexom

Junior Server Administrator

Omexom

full-time

Posted on:

Location Type: Office

Location: Hamburg • Germany

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Job Level

Junior

Tech Stack

AndroidDNSiOS

About the role

  • You will perform various IT administration tasks for MS Windows servers and clients and mobile devices (Apple iOS and Google Android), and implement system extensions and adjustments.
  • You are the first point of contact for our colleagues and resolve incidents in 1st-level and partly 2nd-level support by handling incoming user requests.
  • One of your main responsibilities is the smooth onboarding of new colleagues, including setting up user accounts and devices.
  • You support users in the use of software and hardware and document the tracking of support requests in the Jira ticketing system.
  • You escalate complex issues or systems outside our area of responsibility to the appropriate specialist departments.
  • You document your processes, system configurations and changes in Atlassian Confluence and track the progress of your work in our Atlassian Jira ticket system.

Requirements

  • You have completed vocational training in IT, for example as an IT specialist for system integration, or you have an equivalent qualification.
  • You have experience with ticketing systems such as Atlassian Jira and are familiar with remote support tools.
  • You have initial knowledge in server administration and networking.
  • Terms such as “DNS, Active Directory/LDAP, Wireshark, PowerShell or the OSI model” should be familiar to you.
  • Experience operating MS Windows Servers is an advantage, as are prior roles in IT support or a help desk.
  • You bring technical affinity as well as a certain curiosity.
  • You are always interested in engaging with new IT technologies and topics.
  • You also bring strong problem-solving skills, a service-oriented working style and a driving licence (category B or class 3).
  • You are willing to travel for regular regional assignments.
  • Good German and English skills as well as strong team and communication abilities complete your profile.
Benefits
  • A secure permanent position from 30 hours per week with a competitive salary
  • Remote work to better balance work and private life
  • Flexible working hours for more freedom during the workday
  • 30 vacation days for a balanced work-life
  • Employee share program with discounted terms and free shares
  • Employee referral program with a bonus of up to €3,000
  • Bike leasing for environmentally friendly and flexible mobility
  • Subsidies for gym memberships to support your health
  • Childcare allowance to support families
  • Pension and health care provisions for long-term security
  • Eyewear allowance to ensure proper vision during work
  • Corporate benefits program with numerous discounts from many partners
  • Personal development through dedicated onboarding, further training and long-term prospects
  • Innovative projects with varied tasks and a modern working environment
  • Help shape the energy transition through sustainable projects and active climate protection
  • Highest level of occupational safety thanks to clear standards, training and the goal of “zero accidents”
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT administrationserver administrationnetworkingDNSActive DirectoryLDAPWiresharkPowerShellMS Windows Serversremote support
Soft Skills
problem-solvingservice-orientedcommunicationteamworkcuriositytechnical affinity
Certifications
vocational training in ITIT specialist for system integration