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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in Microsoft SQL Server and Yardi systems, with a strong ability to troubleshoot, analyze, and implement solutions for business applications. Proven experience in managing user accounts, permissions, and providing tier 1 and 2 support for Yardi integrations.
Highest-signal resume keywords
Microsoft SQL ServerYardi Voyager 7 or 8Yardi Report WritingBusiness Application ExperienceITIL Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQL QueriesDatabase Schema ExpertiseTable and View CreationCustom Report DevelopmentYardi Application TroubleshootingSystem Change ImplementationUser Account ManagementData Discrepancy ResolutionYardi Enhancements CoordinationSaaS Integrations
Soft Skills
Problem SolvingTeam LeadershipCommunication
Tools & Technologies
YardiOneYardi ElevateYardi VoyagerMicrosoft Office SuiteHelpdesk System
Certifications & Qualifications
ITIL CertificationPMP Certification
Industry Keywords
Commercial Real EstateREIT IndustryBusiness Analysis PrinciplesInternational Expansion Support
Tech Stack
Tools & technologiesERPMS SQL ServerPMPSQL
About the role
Key responsibilities & impact- Use in-depth knowledge and skills in Microsoft SQL Server to perform a full range of SQL queries.
- Apply Yardi schema knowledge and SQL skills to create SQL packages to fix Yardi data discrepancies.
- Apply your experience in supporting Yardi or other ERP systems to decipher errors and find solutions.
- Create & modify tables, views, and reports as needed.
- Troubleshoot Yardi application issues and escalate to senior staff or vendors when necessary.
- Provide frontline support for tier 1 and 2 support requests via our helpdesk system related to Yardi and Yardi integrations.
- Manage user accounts, permissions, and licensing requirements.
- Monitor system stability to ensure reliability and provide technical guidance.
- Analyze application feature requests and propose solutions with customers and vendors.
- Assist in coordinating Yardi enhancements, upgrades, patches, and testing.
- Create SQL queries and custom reports based on business reporting requirements.
- Administer various Yardi products such as YardiOne, Elevate, and Voyager.
Requirements
What you’ll need- 5+ years of business application experience or Information Technology.
- Familiarity with current business analysis principles and practices.
- Experience with Yardi Voyager 7 or 8.
- Yardi report writing and database schema expertise.
- Demonstrated ability to lead solutions that solve business problems and influence team approaches.
- Experience planning and managing the orderly implementation of system changes.
- Experience with Microsoft SQL queries.
- In-Depth knowledge of Microsoft Office Suite software.
- Experience supporting international expansion within the Yardi platform ERP system implementation and ongoing support experience.
- Background in Commercial Real Estate or the REIT industry.
- Familiarity with SaaS integrations, including SharePoint Online.
- ITIL and/or PMP certification preferred.
Benefits
Comp & perks- healthcare, dental, and vision insurance for employees and eligible dependents.
- 401(k)-retirement plan with a company match of 50% up to 6% of eligible compensation.
- wellness, financial, and work/lifestyle-specific benefits.
- generous PTO accrual; in addition to 12 paid holidays, and paid volunteer time.
