Participate in the intake process by clarifying requirements, gathering context, and translating problem statements into structured technical scopes.
Assess automation requests against established prioritization criteria—including expected ROI, operational impact, compliance relevance, and alignment with automation standards—to ensure the team focuses on the highest-value opportunities.
Evaluate technical feasibility, system dependencies, and potential risks of proposed automations to support effective prioritization and planning.
Deconstruct ambiguous, multi-step processes into clear workflow models that inform design and implementation decisions.
Identify risks, edge cases, and downstream impacts early and surface them to the Automation Manager as part of the discovery cycle.
Translate requirements and PRDs into detailed automation designs across platforms such as Tines, n8n, and API-driven workflows.
Build automations that adhere to existing security, reliability, observability, and AI governance standards.
Integrate SaaS platforms using REST APIs, webhooks, event-driven triggers, and structured JSON payloads.
Iterate rapidly on prototypes, validating logic and refining flows to ensure stability, performance, and alignment with business rules.
Ensure all build artifacts—logic flows, decision models, error handling, and dependency maps—are well-documented and auditable.
Coordinate with Engineering when custom APIs or technical support is required for automation execution.
Perform structured UAT with stakeholders, incorporating feedback and ensuring readiness for deployment through change management processes.
Own the full lifecycle of automation deployments, including testing, launch, hypercare, tuning, and steady-state stabilization.
Maintain, optimize, and refactor automations as upstream systems evolve or new business requirements emerge.
Ensure automations are built to be inheritable and understandable, with documentation aligned to standards for long-term maintainability.
Monitor performance and troubleshoot issues, proactively implementing improvements that enhance reliability and reduce operational burden.
Partner with stakeholders across Omada—including P&C, Recruiting, Finance, Care Delivery, Security, Compliance, and Engineering—to understand workflows, challenges, and downstream impacts.
Work closely with EPD (Engineering, Product, and Design) on automation-related projects, ensuring alignment on technical dependencies, integration points, API behaviors, and system constraints to deliver reliable, scalable solutions.
Provide technical consultation on automation feasibility, integration complexity, and required process adjustments.
Work with team members to ensure automations align with standards for change management, data governance, and audit readiness.
Contribute to an automation-as-a-service model by building solutions that leverage reusable logic and consistent design patterns.

Requirements

7+ years of hands-on experience in systems automation, systems engineering, or multi-system workflow integration.
Strong technical understanding of REST APIs, webhooks, event-driven integrations, and structured JSON.
Proven ability to deconstruct complex business processes into structured workflow models and technical designs.
Hands-on experience building secure, resilient automations in at least one orchestration platform (Tines strongly preferred).
Experience conducting UAT, validating edge cases, and participating in formal change management processes.
Strong documentation skills, including workflow diagrams, decision matrices, and technical specifications.
Familiarity with AI-assisted decisioning workflows, including LLM prompt design, routing logic, and scenario handling.
Exposure to identity lifecycle automation (Okta, Workday, SCIM provisioning, and attribute-based access approaches such as ABAC).
Demonstrated Business Process Analysis or process redesign experience applied to cross-functional workflows.
Ability to write and maintain scripting (Python) for API integrations, data transformations, or workflow logic.
Ability to operate autonomously in a fast-paced environment while managing multiple concurrent automation projects.
Strong communication and partnership skills, with the ability to collaborate effectively across technical and non-technical teams.

Benefits

Competitive salary with generous annual cash bonus
Equity Grants
Remote first work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
...and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

systems automationsystems engineeringmulti-system workflow integrationREST APIswebhooksevent-driven integrationsstructured JSONscripting (Python)automation designUAT

Soft skills

strong documentation skillscommunication skillspartnership skillsability to operate autonomouslycollaboration skillsproblem-solvinganalytical thinkingattention to detailadaptabilityproject management