Patient Care Coordinator, Orthopaedic Clinic

Olympic Medical Center

Patient Care Coordinator coordinating orthopedic testing, authorizations, scheduling, and patient records at Olympic Medical Center. Supporting patients navigating care in Washington’s North Olympic Peninsula.

Posted 8/19/2026full-timePort Angeles • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and patient care within a healthcare setting, ensuring compliance with HIPAA regulations and effective coordination of health information. Proficient in processing insurance authorizations and utilizing electronic health record systems.

Highest-signal resume keywords

Customer Service ExcellencePatient Care SkillsInsurance Authorization ExperienceEpic ProficiencyHealthcare Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare CoordinationInsurance AuthorizationElectronic Health Record DocumentationPatient CareDiagnostic Testing Coordination

Soft Skills

Excellent CommunicationInterpersonal SkillsProblem-Solving

Tools & Technologies

EpicElectronic Repositories

Industry Keywords

HIPAA ComplianceHealthcare SettingC.A.R.E. Standards

About the role

Key responsibilities & impact

Provide excellent customer service using OMC’s C.A.R.E. standards
Ensure provider orders are processed, authorized, and scheduled as necessary
Coordinate diagnostic testing and medical care with multiple internal and external departments
Participate in obtaining prior authorization when necessary
Coordinate health information between departments and caregivers under applicable HIPAA laws
Use electronic repositories to exchange secure health information and insurance coverage data
Document patient care promptly and according to electronic health record standards
Assist patients in navigating the healthcare system according to the provider’s plan of care

Requirements

What you’ll need

Associates Degree in healthcare or business preferred
Two years of experience working in a health care setting required
Demonstrated excellence in customer service and patient care skills required
Prior experience with insurance authorizations preferred
Prior experience with Epic preferred
Licensure/credentials: None

Benefits

Comp & perks

Competitive salary
Excellent benefits
Shift differentials: Evening - $3.00/hour; Night - $5.00/hour; Weekend - $4.50/hour
Premiums: Per Diem - 15% (on rate of pay, in lieu of benefits); Lead - $3.25/hour; On-Call - $3.00/hour; Preceptor - $1.50/hour; Trainer - $1.50/hour
Eligible employer for Public Service Loan Forgiveness and other loan forgiveness programs
Outdoor recreational opportunities and PNW lifestyle