AI Operations Specialist

OLX Group

AI Operations Specialist focused on integrating AI with Salesforce to automate customer processes. Collaborating with teams to boost data efficiency and support business operations at OLX Group.

Posted 5/4/2026full-timeLisbon • 🇵🇹 PortugalMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Integrate AI infrastructure within Salesforce to ensure seamless adoption by customer-facing teams.
Collaborate with Data Engineering to oversee the ingestion, storage, and integrity of AI-generated data (e.g., CS tickets labeling, transcripts, sentiment logs) in compliance with GDPR.
Manage the full project lifecycle, from initial technical design and documentation to production maintenance and internal stakeholder adoption.
Build and maintain custom AI agents to automate high-volume repetitive manual tasks.
Perform continuous tuning of bot logic and prompt structures to improve output accuracy and Customer Satisfaction (CSAT) benchmarks.
Serve as the primary point of contact for operational teams, translating business requirements into functional AI-driven solutions and automations.
Transition experimental models in collaboration with the Data Science team into scalable, enterprise-grade operational tools.
Monitor and report on AI performance metrics to ensure alignment with departmental KPIs.

Requirements

What you’ll need

Experienced in Python and working with Large Language Models (LLMs).
Understanding of API integrations and managing data flows between disparate systems.
Knowledge about Salesforce Objects and APIs is highly preferred to ensure data synchronization between the CRM and AI layers.
Demonstrated expertise in designing and testing prompts to optimize model performance.
Ability to build robust, scalable tools designed for high-volume business environments.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account OLX Group Website LinkedIn All Job Openings 10,000+ employees 🛍️ eCommerce 🏪 Marketplace 👥 B2C eCommerce
Marketplace
B2C OLX is a marketplace platform that offers safe and easy-to-use trading services for consumers globally. With a focus on sustainability and community, OLX empowers individuals to connect and trade efficiently, making a positive difference in the world. Through various brands and a commitment to understanding customer needs, OLX fosters an innovative work environment that encourages teamwork and growth. AI Operations Specialist 🔥 57 minutes ago 🏢🏡 Lisbon – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤖 Artificial Intelligence Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Integrate AI infrastructure within Salesforce to ensure seamless adoption by customer-facing teams.
Collaborate with Data Engineering to oversee the ingestion, storage, and integrity of AI-generated data (e.g., CS tickets labeling, transcripts, sentiment logs) in compliance with GDPR.
Manage the full project lifecycle, from initial technical design and documentation to production maintenance and internal stakeholder adoption.
Build and maintain custom AI agents to automate high-volume repetitive manual tasks.
Perform continuous tuning of bot logic and prompt structures to improve output accuracy and Customer Satisfaction (CSAT) benchmarks.
Serve as the primary point of contact for operational teams, translating business requirements into functional AI-driven solutions and automations.
Transition experimental models in collaboration with the Data Science team into scalable, enterprise-grade operational tools.
Monitor and report on AI performance metrics to ensure alignment with departmental KPIs. 🎯 Requirements
Experienced in Python and working with Large Language Models (LLMs).
Understanding of API integrations and managing data flows between disparate systems.
Knowledge about Salesforce Objects and APIs is highly preferred to ensure data synchronization between the CRM and AI layers.
Demonstrated expertise in designing and testing prompts to optimize model performance.
Ability to build robust, scalable tools designed for high-volume business environments. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs AI Transformation Lead 🕒 4 days ago Rydoo 51 - 200 ☁️ SaaS 💸 Finance 🤖 Artificial Intelligence Website LinkedIn All Job Openings AI Transformation Lead enabling AI culture and adoption across Rydoo's global teams. Drive AI initiatives, governance, and measurement for impactful business outcomes in a hybrid setting. 🏢🏡 Lisbon – Hybrid 💰 $5.7M Series A on 2015-10 ⏰ Full Time 🟠 Senior 🤖 Artificial Intelligence Senior AI Consultant 🕒 March 24 Advancing Analytics 51 - 200 🤖 Artificial Intelligence 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Senior AI Consultant responsible for designing GenAI solutions at Advancing Analytics. Engage in AI governance and operations while collaborating with engineering teams. 🏢🏡 Lisbon – Hybrid 💵 €45k - €65k / year ⏰ Full Time 🟠 Senior 🤖 Artificial Intelligence Senior Databricks Engineer – AI & Data Platform 🕒 March 18 Vantiva 1001 - 5000 🔧 Hardware 📡 Telecommunications 🏢 Enterprise Website LinkedIn All Job Openings Senior Databricks Engineer leveraging AI-powered applications and the Databricks Lakehouse platform at Vantiva. Focusing on data pipeline optimization and cross-functional collaboration. 🏢🏡 Lisbon – Hybrid ⏰ Full Time 🟠 Senior 🤖 Artificial Intelligence Senior AI Technical Lead 🕒 January 15 Minor Hotels Europe and Americas 10,000+ employees 👥 B2C Website LinkedIn All Job Openings Senior AI Technical Manager at Capgemini Portugal, leading AI solutions and guiding technical teams on AI initiatives. Collaborating with partners and focusing on architecture and delivery oversight. 🏢🏡 Lisbon – Hybrid 💰 Post-IPO Equity on 2018-05 ⏰ Full Time 🟠 Senior 🤖 Artificial Intelligence 🗣️🇧🇷🇵🇹 Portuguese Required View More Artificial Intelligence Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

PythonLarge Language ModelsAPI integrationsSalesforce Objectsprompt designdata flow managementAI performance metricsproject lifecycle managementautomationdata ingestion

Soft Skills

collaborationcommunicationstakeholder managementproblem-solvingadaptabilityattention to detailcustomer satisfaction focustechnical documentationtranslating business requirementscontinuous improvement