Olsson

Designer

• Support the design of low‑voltage, telecommunications, security, and audio/visual systems within complex data center environments
• Work in a collaborative, fast‑paced setting alongside experienced designers and engineers
• Use CAD/BIM tools to support cable routing, equipment layouts, and communications system design
• Assist with telecom, security, and A/V system layouts, including MDF/IDF/Demarc rooms and horizontal cabling design
• Contribute to project design tasks under the guidance of senior team members
• Support coordination efforts across disciplines to maintain accuracy and design consistency
• Participate in client discussions, reinforcing Olsson’s commitment to quality and partnership
• Complete occasional site visits to support field verification and project progress

Telecom Designer – Data Centers

Account Manager

• Strategically build, maintain, and expand key federal client relationships that support long‑term firm growth.
• Serve as the primary point of contact for assigned federal clients, while establishing and coordinating additional internal and external points of contact as appropriate.
• Develop, lead, and execute comprehensive client growth strategies, identifying and advancing opportunities aligned with federal agency needs and priorities.
• Anticipate and understand client objectives, preferences, procurement processes, and satisfaction levels through a deep understanding of the client’s mission, operating environment, and the federal marketplace, delivering tailored solutions to meet those needs.
• Initiate and sustain relationships with key federal stakeholders, teaming partners, industry partners, communities, and relevant governmental or political entities, guiding strategic engagement efforts for assigned clients.
• Lead or support agency‑specific, regional, or national engagement efforts to strengthen Olsson’s brand and visibility within the federal market, in coordination with internal government affairs, marketing, and business development teams.
• Ensure client service excellence through proactive, consistent communication across all touchpoints-internally with project teams and leadership, and externally with clients and partners.
• Align technical expertise and project management capabilities with client requirements, coordinating with firm leadership to ensure performance, quality, and compliance expectations are met.
• Identify root causes of client performance concerns and collaborate with internal leadership and project teams to implement solutions that meet client expectations and contractual obligations.
• Lead capture and pursuit strategies for major federal opportunities, aligning firmwide capabilities, resources, and talent to deliver client‑focused, competitive solutions.
• Support the successful delivery of key federal projects through close collaboration with project teams and leadership, ensuring consistency with client expectations and agency standards.
• Lead client negotiations and ensure client‑specific contract, billing, and compliance requirements are applied in accordance with Olsson’s Contract Signing Authority and federal contracting regulations.

Telecom Designer – Data Centers

Client Relationship Manager