IT Systems Administrator

OLIPOP PBC

IT Systems Engineer managing OLIPOP's cloud-based SaaS environment and improving security operations. Independently resolves issues and drives process improvements within IT operations.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and improve our cloud-based SaaS environment
Independently manage core platforms (e.g., Microsoft 365, identity systems)
Resolve complex issues
Drive automation and process improvements to scale IT operations
Administer key security platforms including Arctic Wolf, Zscaler, Okta, and Mimecast
Continuously evaluate, improve, and tune security tools to strengthen security posture
Monitor alerts, logs, and system health
Lead or assist in security incident response

Requirements

What you’ll need

5+ years of experience in an IT systems, security, or cloud operations role
Hands-on administration experience with Microsoft 365 (Exchange, Teams, SharePoint, Intune, Entra ID)
Strong troubleshooting skills - you diagnose methodically, escalate when appropriate, and follow through to resolution
Experience managing an IT ticketing system (Freshservice)
Comfortable holding vendors accountable and managing external project timelines
Excellent communication skills - able to convey technical concepts clearly to non-technical users
Self-directed and proactive - you don't wait for things to break.

Benefits

Comp & perks

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ATS Keywords

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Hard Skills & Tools

cloud-based SaaSIT systemssecuritycloud operationstroubleshootingadministrationsecurity incident responseautomationprocess improvementsmonitoring

Soft Skills

communicationself-directedproactiveproblem-solvingaccountabilitymethodical diagnosisescalationfollow-throughvendor managementproject management