Customer Planning Manager

OLIPOP PBC

. The Kroger Customer Planning Manager will increase sales efficiency through strategic insights.

Posted 5/7/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

The Kroger Customer Planning Manager will increase sales efficiency through strategic insights.
Collaborate with revenue growth management, finance, and demand teams.
Develop and manage accurate sales, production, and operational targets.
Maintain accurate promotional planning and spending information.
Work with Sales, Marketing, Finance, and Supply departments to ensure alignment.
Analyze performance data to identify trends, opportunities, and risks.
Effectively communicate strategies to field teams and 3rd party merchandising partners.
Provide necessary customer support functions to ensure optimal sales.

Requirements

What you’ll need

5+ years of customer planning and/or retailer account management experience within the CPG industry
Direct experience working with Kroger at the headquarters level
Hands-on experience with Market 6 and Kroger On Demand capabilities
Proficiency in Anaplan (or similar forecasting tools), Syndigo/1WorldSync, and Kroger new item setup processes
Experience operating across a hybrid route-to-market model, including Warehouse, KeHE, and DSD partners
Strong analytical and communication skills, with the ability to translate data into clear, compelling insights for leadership
Demonstrated ability to align sales execution with strategic business goals through data-driven storytelling and insights

Benefits

Comp & perks

Health insurance
Paid time off
Flexible work arrangements
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer planningretailer account managementsales analysispromotional planningoperational targetsdata analysisforecastingdata-driven storytellingsales execution alignment

Soft Skills

strategic insightscommunicationcollaborationanalytical skills