Security Training and Operations Team Lead

OLG

Security Training & Operations Team Lead at OLG overseeing security operations and developing training programs for personnel across various locations. Requires strong leadership in managing safety and compliance protocols.

Posted 7/29/2026full-timeToronto • 🇨🇦 CanadaSenior💰 CA$66,400 - CA$99,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security operations management, including training and oversight of security personnel, incident response, and compliance with regulatory standards. Possesses strong knowledge of physical security principles and emergency management practices, along with the ability to adapt to various operational environments.

Highest-signal resume keywords

Security Operations ManagementTraining Program DevelopmentIncident ResponseAccess Control SystemsCCTV Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Physical Security PrinciplesThreat Assessment MethodologiesRisk Assessment MethodologiesEmergency Management PracticesSupervisory ExperiencePerformance OversightOperational Efficiency StrategiesRegulatory Compliance KnowledgeIncident Management SystemsTeam Leadership

Soft Skills

AdaptabilityIntegrityCoachingCommunicationResponsibility

Tools & Technologies

Access Control SystemsCCTV PlatformsIncident Management Systems

Certifications & Qualifications

First Aid CertificationCPR CertificationBLS Instructor Certification

Industry Keywords

Security ManagementCorporate SecurityPublic AdministrationCriminal JusticeLegislative Requirements

About the role

Key responsibilities & impact

We are ready to take this game to the next level and need someone passionate and responsible for the effective management and training of security personnel, ensuring that all officers are well-prepared to maintain safety and security across various shifts and locations.
This role will focus on ensuring that security operations run smoothly, in line with corporate policies and regulatory standards.
The position also includes oversight of shift scheduling, incident response, and the development of training programs to equip security officers with the necessary skills and knowledge to manage different scenarios.
Reporting to the Manager of Corporate Security Services you will be empowered to implement strategies that enhance operational efficiency and ensure a safe environment.
The role requires a highly adaptable individual who can work a variety of schedules, including weekends, nights, and holidays, across rotating shifts and multiple locations.
The successful candidate will be available for all shift types (day, evening, and night) and able to respond to emergency on‑call needs as required.
This position involves direct supervisory responsibilities and demands a strong, consistent presence both in operational settings and training environments.
A valid Ontario G driver’s license in good standing, along with access to a reliable vehicle, is required. Regular travel between corporate sites is a core requirement of this position.
The successful candidate will be expected to visit multiple locations each week to provide operational oversight, conduct training, and support security personnel.

Requirements

What you’ll need

Post Secondary education and/or experience in Criminal Justice, Security Management, Public Administration, or related fields.
Candidates must have a strong understanding of physical security principles, threat and risk assessment methodologies, protective operations, and emergency management practices, and must demonstrate the highest level of integrity.
Functional knowledge in all acts, regulations, and legislative requirements governing the security industry in Ontario.
Must possess valid First Aid and CPR certification. BLS Instructor certification is preferred.
Candidates who do not already hold instructor-level certification will be required to obtain it within 90 days of hire, with employer support.
Demonstrate proven, hands-on experience in security operations, preferably within a corporate or enterprise environment.
Bring a minimum of 3 years in a supervisory or team-lead role, providing guidance, coaching, and performance oversight to security personnel.
Apply strong technical knowledge of access control systems, CCTV platforms, incident management systems, and other core security technologies.

Benefits

Comp & perks

Group Benefits Plan: Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).
Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).
Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus: Become your best self with access to new opportunities and personalized support programs.
Comprehensive Learning: 24/7 access to robust online learning programs.
Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.