UX Designer – Conversational AI, Microsoft Copilot

Ole & Lena Digital

UX Designer responsible for creating conversational experiences for Microsoft Copilot at Ontrac Solutions. Collaborate with product teams to design user-centered flows and interactions.

Posted 5/22/2026contractRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $70 - $80 per hourWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Collaborate with product teams, engineers, and cross-functional stakeholders to understand user needs, business objectives, and technical requirements.
Design conversational experiences for voice, chat, and virtual assistant products.
Create journey maps, user flows, wireframes, prototypes, sample dialogs, and detailed interaction specifications.
Use Figma to develop wireframes, prototypes, and design artifacts for stakeholder alignment and delivery.
Facilitate design workshops, proposal discussions, and alignment sessions with internal teams and business stakeholders.
Build thoughtful, user-centered conversational flows that support customer, patient, and professional-facing use cases.
Evaluate usability, consistency, and performance across customer journeys and conversational experiences.
Support conversation tuning using qualitative and quantitative data.
Create recording scripts, maintain prompt catalogs, and ensure adherence to established persona and voice guidelines.
Participate in testing to ensure applications function as designed.
Apply human-centered design methods to frame problems, identify patterns, uncover opportunities, and visualize possible solutions.
Stay current on conversational AI, voice interaction design, Microsoft Copilot, and emerging UX best practices.
Mentor or support less experienced designers when appropriate.

Requirements

What you’ll need

3–5 years of relevant UX, interaction design, conversational design, or related experience.
Experience designing conversational experiences, including voice, chat, virtual assistants, or IVR applications.
Hands-on experience with Microsoft Copilot or related Microsoft AI/productivity tools.
Proficiency creating wireframes, flows, and prototypes in Figma.
Strong understanding of the Software Development Life Cycle, and experience working with product and engineering teams.
Experience creating user flows, wireframes, prototypes, sample dialogs, and interface specifications.
Ability to facilitate workshops, proposal discussions, and stakeholder alignment sessions.
Strong communication, organization, and leadership skills.
Ability to work independently in a remote environment.
Preferred Qualifications: Bachelor’s degree in Human-Computer Interaction, Linguistics, Cognitive Science, Graphic Design, Digital Communications, Computer Science, Engineering, or a related field.
Experience with IVR application design.
Experience with speech recognition software, voice interfaces, or multimodal speech interfaces.
Knowledge of speech and language technologies, including: Automatic Speech Recognition, Natural Language Understanding, Voice User Interfaces, Chat-based conversational design, Deep understanding of VUI design patterns and principles.
Experience designing voice personas based on research, user demographics, and brand guidelines.
Experience supporting enterprise-scale conversational AI or customer experience platforms.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ole & Lena Digital Website LinkedIn All Job Openings 11 - 50 employees Founded 2019 🤖 Artificial Intelligence ☁️ SaaS 🤝 B2B Artificial Intelligence
SaaS
B2B Ole & Lena Digital is a forward-thinking company that specializes in professional IT services, including staff augmentation and innovative solutions tailored to optimize operations and drive digital transformation. Their AI-driven Innovation Hubs in Chicago and Karachi foster collaboration among skilled teams to develop cutting-edge technology and empower businesses to succeed in a rapidly evolving digital landscape. By focusing on next-gen talent and generative AI applications, Ole & Lena Digital aims to unlock new possibilities and enhance organizational agility for a sustainable future. UX Designer – Conversational AI, Microsoft Copilot Job not on LinkedIn 🔥 1 minute ago 🌽 Illinois – Remote 💵 $70 - $80 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Collaborate with product teams, engineers, and cross-functional stakeholders to understand user needs, business objectives, and technical requirements.
Design conversational experiences for voice, chat, and virtual assistant products.
Create journey maps, user flows, wireframes, prototypes, sample dialogs, and detailed interaction specifications.
Use Figma to develop wireframes, prototypes, and design artifacts for stakeholder alignment and delivery.
Facilitate design workshops, proposal discussions, and alignment sessions with internal teams and business stakeholders.
Build thoughtful, user-centered conversational flows that support customer, patient, and professional-facing use cases.
Evaluate usability, consistency, and performance across customer journeys and conversational experiences.
Support conversation tuning using qualitative and quantitative data.
Create recording scripts, maintain prompt catalogs, and ensure adherence to established persona and voice guidelines.
Participate in testing to ensure applications function as designed.
Apply human-centered design methods to frame problems, identify patterns, uncover opportunities, and visualize possible solutions.
Stay current on conversational AI, voice interaction design, Microsoft Copilot, and emerging UX best practices.
Mentor or support less experienced designers when appropriate. 🎯 Requirements
3–5 years of relevant UX, interaction design, conversational design, or related experience.
Experience designing conversational experiences, including voice, chat, virtual assistants, or IVR applications.
Hands-on experience with Microsoft Copilot or related Microsoft AI/productivity tools.
Proficiency creating wireframes, flows, and prototypes in Figma.
Strong understanding of the Software Development Life Cycle, and experience working with product and engineering teams.
Experience creating user flows, wireframes, prototypes, sample dialogs, and interface specifications.
Ability to facilitate workshops, proposal discussions, and stakeholder alignment sessions.
Strong communication, organization, and leadership skills.
Ability to work independently in a remote environment.
Preferred Qualifications: Bachelor’s degree in Human-Computer Interaction, Linguistics, Cognitive Science, Graphic Design, Digital Communications, Computer Science, Engineering, or a related field.
Experience with IVR application design.
Experience with speech recognition software, voice interfaces, or multimodal speech interfaces.
Knowledge of speech and language technologies, including: Automatic Speech Recognition, Natural Language Understanding, Voice User Interfaces, Chat-based conversational design, Deep understanding of VUI design patterns and principles.
Experience designing voice personas based on research, user demographics, and brand guidelines.
Experience supporting enterprise-scale conversational AI or customer experience platforms. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs UI/UX Designer 🔥 23 hours ago Zoic Studios 201 - 500 📱 Media 🎮 Gaming Website LinkedIn All Job Openings UI/UX Designer responsible for visual development and design of applications for Zoic Labs. Collaborating with teams to create user-friendly interfaces across web, desktop, AR, VR, and app design. 🇺🇸 United States – Remote 💵 $40 - $50 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Product Designer 🕒 6 days ago Pink Elephant 51 - 200 🤝 B2B 📚 Education Website LinkedIn All Job Openings Product Designer at Pink Elephant building innovative mental health products through effective design strategies. Responsible for end-to-end design processes and user engagement metrics. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Part-Time Product Designer 🕒 May 13 Cofertility 11 - 50 👥 B2C 🏪 Marketplace Website LinkedIn All Job Openings Part-Time Product Designer helping shape user experiences at a human-centered fertility ecosystem. Focused on application and intake experiences as well as AI-augmented product development. 🇺🇸 United States – Remote 💰 $7.3M Series A - Cofertility on 2025-04 ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) UX Data Researcher 🕒 May 13 HTX Labs 51 - 200 📚 Education 🤖 Artificial Intelligence 🤝 B2B Website LinkedIn All Job Openings UX Data Researcher at HTX Labs focusing on designing scalable data systems for immersive training applications. Collaborating with teams to analyze data and optimize learning experiences. 🇺🇸 United States – Remote 💵 $42 - $55 / hour 💰 Seed Round on 2022-10 ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🎨 Product Designer (UI/UX) Senior UX/UI Designer – Direct Contract 🕒 May 11 Cro Metrics 51 - 200 🤝 B2B Website LinkedIn All Job Openings Senior UX/UI Designer leading complex design initiatives across CRO, website, and lifecycle marketing for Cro Metrics, who specializes in growth marketing. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟠 Senior 🎨 Product Designer (UI/UX) View More Product Designer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

UX designinteraction designconversational designwireframingprototypinguser flowsMicrosoft Copilotspeech recognition softwarevoice interfacesNatural Language Understanding

Soft Skills

communicationorganizationleadershipfacilitationindependent workmentoring

Certifications

Bachelor’s degree in Human-Computer InteractionBachelor’s degree in LinguisticsBachelor’s degree in Cognitive ScienceBachelor’s degree in Graphic DesignBachelor’s degree in Digital CommunicationsBachelor’s degree in Computer ScienceBachelor’s degree in Engineering