Account Manager

• Cultivating and maintaining trust-based relationships with a portfolio of major clients
• Delivering service excellence in line with the company’s standards and practices
• Overseeing all aspects of the REMchannel data collection process
• Offering both internal and external client support
• Providing statistical and reporting insights for industry sessions and ad-hoc consulting engagements
• Facilitating clear and effective communication between key clients and internal teams
• Proactively resolving client issues and addressing complaints

Key Account Manager

Account Manager