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Old Mutual Limited

UX/UI Design Lead

Old Mutual Limited

Lead UX/UI design for customer-centric digital experiences at Old Mutual. Overseeing design assets and mentoring designers to improve user interfaces across platforms.

Posted 5/22/2026full-timeJohannesburg • 🇿🇦 South AfricaSeniorWebsite

About the role

Key responsibilities & impact
  • Lead the design and delivery of intuitive, customer-centric digital experiences
  • Translate business strategy, customer insights, and UX principles into high-quality user interfaces
  • Ensure digital experiences are consistent, usable, and aligned to customer needs and CX outcomes
  • Oversee design assets, wireframes, prototypes, and design systems
  • Apply research and customer insights to inform solutions
  • Translate concepts into user flows, prototypes, and interface designs
  • Maintain standards, accessibility and brand alignment across platforms
  • Monitor UX performance metrics and continuously improve experiences
  • Mentor designers and embed design thinking practices across teams

Requirements

What you’ll need
  • Minimum relevant experience of 5 years
  • Proven UX/UI design experience in digital or CX environments
  • Experience leading design teams or delivery streams
  • Strong capability in prototyping, interaction design, and usability testing
  • Proficiency in design tools such as Figma or Adobe XD
  • Strong stakeholder engagement and facilitation capability
  • NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
UX designUI designprototypinginteraction designusability testingdesign systemscustomer insightsuser flowsinterface designsaccessibility standards
Soft Skills
leadershipstakeholder engagementfacilitationmentoringdesign thinking
Certifications
NQF Level 7 DegreeAdvanced DiplomaPostgraduate Certificate