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Old Mutual Limited

Senior Administrator – Death Benefit, Payment Authoriser

Old Mutual Limited

Senior Administrator managing Section 37C death claims payment authorization at Old Mutual, ensuring compliance with the Pension Funds Act and effectively managing case audits.

Posted 4/22/2026full-timePinelands • 🇿🇦 South AfricaSeniorWebsite

About the role

Key responsibilities & impact
  • Attend to the duties by complying with the provisions of the Pension Funds Act and the Rules of the Retirement Fund
  • Apply ability to understand, interpret and apply various pieces of legislation to sets of facts
  • Apply ability to interrogate information to enable payment
  • Ensure consistent compliant process execution through the exercise of discretion and sound judgment with regards to payments
  • Apply sound and defensible reasoning
  • Maintain a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case)
  • Perform ad hoc tasks

Requirements

What you’ll need
  • Matric
  • Minimum of 5 years’ working experience with SuperFund and/or Protektor claims
  • Analytical skills and attention to detail
  • Excellent communication (verbal and written) interactive skills
  • Strong delivery focus
  • Ability and desire to understand and practically apply legislation and SOP’s
  • Ability to work in a team and independently
  • Computer literate with good working knowledge of MS Office: Excel, Word, PowerPoint and Email Systems
  • Working knowledge of Old Mutual internal systems (Chorus, Hyphen, DHA, Compass, EMS, EB Tax, etc.)
  • Must display excellent planning and organising skills
  • Ability to work under pressure.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
case managementreport compilationanalytical skillsattention to detail
Soft Skills
excellent communicationstrong delivery focusplanning skillsorganizing skillsability to work under pressureteamworkindependence
Certifications
Matric