
Conversational Designer
Old Mutual Limited
full-time
Posted on:
Location Type: Office
Location: Johannesburg • South Africa
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About the role
- Report to the Financial Wellness Design Lead
- Lead the Smart Analytics Chatbot initiative
- Manage all design activities associated to a particular product
- Partner with relevant Product Owner
- Ensure design delivers outcomes required to take an optimal product to market
- Collaborate with multiple squads to deliver
- Design and Conceptualization
- Analyze and evaluate the feasibility and relevance of proposed products
- Manage specific elements of the prototype development processes
- Help design and implement a compliance program
- Contribute to the development of annual business plans
- Communicate the local action plan and motivate people to achieve local business goals
- Develop and deliver budget plans
- Contribute to the formation of functional strategy
- Manage and report on the performance of a diverse team
- Use the organization's formal development framework to identify team's individual development needs
Requirements
- 6+ years working in the field of product design
- 2+ within roles that involved product design leadership
- Experience working in an Omni-Channel Digital and Agile environment
- Proven track record of delivering high-performance team and quality outcomes across complex, omni-channel design environments
- Proficiency in user research methodologies
- Deep understanding of UX/UI methodologies
- Strong expertise in design tools (e.g., Sketch, Figma, Adobe Creative Suite)
- Strong ability to translate user insights into actionable design solutions
- Strong ability in visual design and management of the relationship between UX and UI activities
- Up-to-date with industry trends and emerging technologies
- Experience in senior design leadership, motivating teams
Benefits
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designuser research methodologiesUX methodologiesUI methodologiesvisual designprototype developmentcompliance program designbudget planningfunctional strategy developmentteam performance management
Soft Skills
leadershipcollaborationcommunicationmotivationstrategic thinkinganalytical skillsproblem-solvingteam managementaction plan developmentoutcome delivery